Workyard is seeking a Software Implementation Specialist to join its Customer Success team and onboard new clients onto the Workyard platform, providing excellent customer support outcomes.
Requirements
- 5+ years experience in Implementation for a SaaS solution
- Understanding of business process and data mapping
- Strong analytical and problem-solving abilities
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Adaptability to a fast paced, and constantly changing environment
- Aptitude and appetite to learn new technologies
- Patience when handling tough cases or clients
Benefits
- Comprehensive benefits
- Flexible Spending Accounts (FSA)
- Teladoc virtual care
- One Medical membership
- Kindbody family-building support
- Employee Assistance Program
- 401(k) retirement plan
- Pre-tax commuter benefits
