Philippines only- Oversee day-to-day operations for the business, ensuring smooth workflow across sales, fulfillment, and customer service teams
- Manage sales team productivity using remote monitoring tools (e.g., Hubstaff, remote PC systems) and ensure sales targets are achieved
- Verify marketplace sales transactions, including Facebook and other platforms, ensuring transparency and commission accuracy
- Process all website orders, including order confirmation, shipping label creation, dispatch coordination, and fulfillment tracking
- Manage vendor order processing and ensure timely procurement of products
- Monitor delayed shipments, missing parcels, and communicate with carriers to resolve delivery issues
- Maintain e-commerce website operations, including product categories, listings, pricing accuracy, and inventory updates
- Respond to customer calls, emails, and inquiries while supporting sales conversion efforts
- Oversee Amazon marketplace operations and platform performance
- Coordinate with the marketing team regarding Google Ads campaigns, promotions, and sales initiatives
- Support parts sourcing, staff training, and operational guidance when needed
- Prepare end-of-day sales reports, monthly revenue sheets, and operational performance summaries
- Implement internal controls, checks, and balances to ensure accuracy, accountability, and transparency
- Develop strategies to improve operational efficiency, customer satisfaction, and overall sales growth
Hard Requirements:
- Minimum 3+ years of experience in e-commerce operations, sales management, or operations leadership
- Proven experience managing online stores, order fulfillment, and marketplace platforms (Amazon, Facebook Marketplace, etc.)
- Strong knowledge of shipping operations, carrier systems, and logistics coordination
- Experience supervising remote teams and tracking productivity through tools such as Hubstaff or similar platforms
- Strong understanding of sales reporting, KPI management, and revenue tracking
- Experience with website product management, pricing updates, and category organization
- Excellent written and verbal English communication skills
- Strong leadership, problem-solving, and decision-making abilities
- Highly organized with strong multitasking skills in a fast-paced environment
- Advanced proficiency in spreadsheets, reporting tools, CRM systems, and e-commerce software
- Automotive parts or aftermarket industry experience is strongly preferred
- Reliable internet connection and ability to work aligned with business operating hours as required
Schedule:
HOURS/WEEK:
- 40 hours per week
SCHEDULE:
- Monday to Saturday
- 9AM - 6PM Eastern Standard Time Zone
Offer:
OFFER:
- Weeks 1–4: $500CAD/mo
- Weeks 5-12: $750CAD/mo
- Weeks 13 onwards: $1350CAD/mo
AU and PH only
CO, CR + 4 more
Canada only
Pakistan only