United States onlyMedley Learning is hiring a Head of School Success to lead the customer journey from onboarding to renewal, build scalable systems, and drive engagement and usage of their software solution.
Requirements
- 5+ years working inside K-12 schools
- Deep knowledge of instructional implementation for multilingual learners and/or students with disabilities
- Proven ability to drive engagement, adoption, and retention
- Experience working with district leaders on instructional strategy and change management
- Ability to build processes, documentation, and scalable operations from the ground up
- Player-coach mentality, comfortable being hands-on now while building toward team leadership
Benefits
- Meaningful work that can impact millions of students
- Opportunity to build from the ground up and shape the customer success function at a company with strong early traction
- Mission-driven team committed to educational equity and improving outcomes for underserved students
