Technical Partner Support & QA Specialist

Workana is the largest remote work platform for talents in Latin America. We are proud to present you with the following opportunity. Nuweb Group is a global event technology partner, helping ticketing providers and event organisations scale with confidence. They are looking for a Partner Support & QA Specialist to join the UK-based team and provide dedicated afternoon and evening coverage for the USA and LATAM partners.

Requirements

• 2+ years experience in SaaS product support, technical support, or a similar role.
• Experience in manual software testing.
• Strong troubleshooting and analytical thinking skills.
• Ability to reproduce issues and document bugs clearly and accurately.
• Strong written and verbal communication skills, with the ability to liaise effectively with diverse stakeholders.
• Excellent organisational skills and attention to detail.
• Experience collaborating with cross-functional teams (Product, QA, Engineering).
• High proficiency in Google Workspace, Microsoft Office Suite, and project management tools.
• Comfortable working independently during afternoon/evening hours.

Benefits

• Competitive salary and role progression opportunities.
• 24 days holiday + bank holidays (increasing with tenure).
• Flexible working arrangements.
• Learning and development opportunities.