Operations Support Manager - In Plant Services

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary
Serves as support person for Sustainability Services Territory or Vertical. Activities include: implementation of new contracts, assisting with special projects and staffing existing contracts as needed. May also assist Business Development and Territory/Vertical Managers with site walks, proposal development and contract renewals. Significant travel is required (90%+).

This position is remote but it is preferred that the individual sits in the Midwest or East.

II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Coordinate logistics for transportation of hazardous and non-hazardous waste from client site including profiling, scheduling, manifesting, lab packing (based on customer site) and physically loading bulk and drum loads.
• Consult with client and prospective clients to identify, design and implement cost saving opportunities and proposals.
• Ensure compliance with client and government regulations by performing necessary inspections and reporting. Resolve all issues in a timely manner.
• Administer client and vendor financial obligations including invoicing, reporting and contracts.
• Promote culture of safety by ensuring site personnel are properly trained to perform assigned duties and comply with safety, environmental, federal, state and local regulations.
• May be required to drive company truck.

III. Supervisory Responsibilities
The highest level of supervisory skills required in this job is the management of supervisory employees. This includes:

• Direct supervision of approximately 0 to 5 full-time operations level employees.

IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.

A. Education and Experience

• Education: Bachelor's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant experience.
• Experience: Seven (7) years of non-hazardous and hazardous waste experience (in addition to education requirement).
• Preferred Experience: Prior experience supporting customers in an in-plant environment (industrial and manufacturing).

B. Certificates, Licenses, Registrations or Other Requirements

• RCRA and DOT regulatory compliance experience required.
• OSHA 40-Hour HAZWOPER Certification or the ability to obtain one within 30 days of starting.
• Clean motor vehicle record.
• Pre-assignment and/or pre-hire customer-specific drug and/or alcohol testing may be required by certain customer-contract requirements. Such testing may include urinalysis, oral swab, drug hair follicle testing and/or alcohol testing.

C. Other Knowledge, Skills or Abilities Required

• An entrepreneurial skill set is highly valued with the ability to creatively achieve stretch goals and provide new services and value to existing customers.
• Profit and loss (budgeting).
• Project management.
• Customer service and vendor management.
• Supervisory and team building skills.
• Creative problem solving and innovative thinker.
• Effective and concise communication.
• Adept decision making.
• Strategic thinking.
• Strong leadership and relationship building skills.
• Strong business acumen and financial knowledge.
• Self-motivated and directed with a keen sense of urgency to deliver results.

V. Work Environment
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
• Required to exert physical effort in handling objects up to 30 pounds most of the work day;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) most of the work day;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements most of the work day;
• Normal setting for this job is: indoor and outdoor with frequent visits to sites.
• Travel is required to operating sites on a frequent and regular basis. Must be able to work varied and extended hours.

The expected salary range for this position is $78,200 - $114,655. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for a 15% annual target bonus.

Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Pension, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.