WM PartnersWP

Account Manager - Vancouver (Wellmore)

WM Partners, LP is a private equity firm founded in 2015 and based in Aventura, Florida, specializing in buyout investments in the health and wellness sector. The firm focuses on acquiring and growing small to medium-sized businesses with strong potential.

WM Partners

Employee count: 11-50

Salary: 70k-75k CAD

Canada only

About Wellmore Holdings

Wellmore Holdings owns and operates a portfolio of clean, fast-growing brands across several health and wellness categories, including sports nutrition, plant-based protein, collagen, teas, and superfoods. Owned by WM Partners, the WellMore portfolio of brands includes Vega, Great Lakes Wellness, Jade Leaf Matcha, and FGO (From Great Origins).

Wellmore is committed to making clean, great-tasting products that improve the health and wellbeing of our consumers and the planet! It is the people that make us who we are: a diverse community of ambitious humans working tirelessly to make a positive impact on the planet, on people, and on the communities, we live in. Learn more at getwellmore.com

Location/Workplace

Remote, based in Vancouver with expectation to travel to customers (5-10 stores per day, multiple days per week) and trade shows as required.

About the Role

An exciting and challenging position exists as an Account Manager - Vancouver. You will focus on building relationships with and providing exceptional customer service on the ground with retailers and consumers.

Day to day, you will be responsible for developing and managing an efficient sales call schedule, while building strong relationships with assigned retailers and team members within your assigned territory. In this role, you will have the opportunity to identify educational and training opportunities within each retailer while developing and managing merchandising strategies based on Regional Promo plans. You will also be responsible for managing trade programs, account promotion budgets and plans and identifying cross-merchandising opportunities throughout the store with buyers, department managers and store leadership. The ideal candidate will be passionate about driving sales; will be proactive in their approach, solution focused and an energetic self-starter.

Requirements

What You’ll Do

Store Calls and Management:

  • Create efficient sales call schedule
  • Develop relationships with Department Manager, Buyer, Demo Coordinator, Store Leadership
  • Familiarize yourself with the nutrition department/team, the store/team, the other departments, the store calendar, etc.
  • Identify educational opportunities, conduct floor trainings when possible and appropriate, and make appointments with Department Managers for follow-up training
  • Set up staff trainings where needed
  • Secure orders during store visits
  • Build displays in multiple locations with the store
  • Manage customer expectations regarding shipping lead times

Merchandising and Promotions:

  • Communicate National and Regional promo plans to store level buyers and managers
  • Develop and execute merchandising strategies with stores based on National and Regional promo plans
  • Create promo and business plans, outlining activity to drive sales
  • Schedule endcap or off-shelf placement with stores in support of promotions and create suggested promo orders
  • Manage account promotion budgets, promotional plans, and merchandising plans
  • Ensure Vega products are 100% in stock at store level
  • Secure prominent, eye-level shelf placement in each product category at store level
  • Identify cross-merchandising opportunities throughout the store and work with buyers, department managers, and store leadership to implement placement throughout the store
  • Talk with end consumers at store level to educate and assist stores in selling Vega products
  • Ensure strong placement of POS materials at stores

Trade Investment:

  • Manage your trade program to maximize your sales growth priorities and objectives
  • Analyze trade investment reports to ensure efficient and effective use of trade dollars to maximize sales growth

Demo Coordination:

  • Schedule demos at top stores based on demand and support needs

Working with Internal Departments:

  • Inform all departments of large promotions to reduce chance of out of stocks and work load backlog
  • Ensure customer files are accurate and inform Retail Support Representative (RSR) of any changes
  • Contact RSR regarding specific shipping requests or questions
  • Create reports outlining sales promotion recaps and store performances
  • Analyze reports to identify areas of opportunity and threats
  • Advise Marketing Department of opportunities for promotions and threats from competition
  • Participate in trade shows and special events

What We’re Looking For

  • University or College Degree in Business or equivalent experience
  • 5+ years of previous experience in field CPG sales
  • Experience in the Natural Health Food industry an asset
  • Exceptional Microsoft Office knowledge
  • Excellent interpersonal and relationship building skills
  • Comfort and skill in problem solving and resolving customer issues
  • Highly detail oriented and organized
  • Previous CRM use
  • Current and valid driver’s license reliable transportation required
  • Willingness to travel to multiple stores per day, multiple days per week

Benefits

Perks for You

Join us in helping people be well, more! You will have the opportunity to work with sharp, motivated humans working to make a positive impact on the planet, on people and on the communities, we live in. Some of our benefits perks for full-time employees include:

  • Medical, Dental Vision coverage to fit your needs
  • Employee Assistance Program (EAP) resources
  • Generous Paid Time Off and Holidays
  • Paid Parental Leave
  • Short-term and long-term disability 
  • RRSP/DPSP
  • Education, Fitness BeWell Flex Funds 
  • Bucketlist Rewards Program
  • Employee Referral Program
  • Free Product! 

The annual base salary range for this position in Vancouver is $70,000-75,000 CAD/year. The annual base salary offered may be adjusted based on a variety of factors, including location, education, skills, training, and experience. This position is eligible for a discretionary bonus, car allowance mileage reimbursement.

Applicants for employment in Canada must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in Canada.

Wellmore does not accept unsolicited agency resumes and is not responsible for any agency fees related to unsolicited resumes.

Wellmore is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status or any other legally protected factor. Wellmore Holdings is committed to providing reasonable accommodation to job applicants with disabilities.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 70k-75k CAD

Location requirements

Hiring timezones

Canada +/- 0 hours

About WM Partners

Learn more about WM Partners and their company culture.

View company profile

WM Partners, LP is a private equity firm with a specialized focus on buyout investments within the health and wellness sector. Founded in 2015, the Aventura, Florida-based firm targets lower-middle market companies that demonstrate attractive growth prospects. WM Partners aims to generate sustainable, long-term value by leveraging its operational expertise and employing a strategic business approach in collaboration with the experienced management teams of its portfolio companies. The firm is distinguished as a certified diverse-owned firm by the National Association of Investment Companies, underscoring its commitment to diversity and inclusion within the investment landscape.

WM Partners actively seeks to acquire small and medium-sized businesses, typically with revenues between $15 million and $100 million, and positive EBITDA. The firm's investment strategy often involves a 'buy and build' approach, consolidating multiple complementary brands into larger holding companies and scaling them operationally to become attractive to strategic buyers. Key subsectors of interest include functional foods, natural personal care, and natural over-the-counter remedies. WM Partners has a track record of investing significantly in the health and wellness space, with over $1.1 billion invested and $1 billion in aggregate investor commitments to its managed funds. The firm's portfolio has included notable brands such as Metabolic Maintenance, Prime6 Brands, Allergy Research Group, Raw Sugar Living, Vega, Jade Leaf Matcha, FGO, Great Lakes Wellness, Ultima, NeoCell, Natural Vitality, STOP AGING NOW, True Health, and Rainbow Light. WM Partners is also a signatory of the UN Principles for Responsible Investment and the ILPA Diversity in Action Initiative, reflecting its dedication to responsible investment practices.

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WM Partners hiring Account Manager - Vancouver (Wellmore) • Remote (Work from Home) | Himalayas