Product Operations Specialist

We're looking for an Integration Specialist to own the technical onboarding and ongoing support of B2B partners integrating with Wirex Pay's Banking-as-a-Service platform.

Requirements

• 3+ years of experience in a technical support, technical account management, or integrations-focused role
• Strong understanding of REST APIs, JSON, and webhooks
• Hands-on experience with API testing tools (Postman/Insomnia or similar)
• Familiarity with blockchain concepts: wallets, transactions, EVM basics, and token standards (ERC-20)
• Experience with blockchain analysis via explorers
• Understanding of account abstraction, smart wallets/MPC wallet infrastructure
• Experience with stablecoins, payment rails, or fintech/crypto products background
• Experience using log management tools to investigate and debug issues
• Ability to explain complex technical concepts clearly to both technical and non-technical stakeholders
• Strong written and verbal communication skills in English (Upper-Intermediate or higher)
• Ownership mindset: you care about results and long-term partner success
• Ability to work independently, prioritize effectively, and stay focused on outcomes

Benefits

• Opportunity to work at the intersection of traditional finance and blockchain technology
• Direct impact on partner success and platform growth
• Collaborative environment with experienced blockchain engineers and product teams
• Professional growth in the rapidly evolving Web3/fintech space