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Western Governors UniversityWU

Re-admissions Counselor

Western Governors University is a nonprofit online university founded in 1997, dedicated to expanding access to higher education through innovative, competency-based degree programs.

Western Governors University

Employee count: 1001-5000

Salary: 41k-59k USD

United States only

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As a Readmissions Counselor, you'll help students return to WGU and continue their journey toward a degree and career success. You'll guide students through the readmission process, provide clarity and encouragement, and collaborate across departments to ensure a seamless experience.

Requirements

  • Serve as the primary contact for students seeking readmission
  • Proactively follow up with students to ensure all requirements are met for re-enrollment and orientation
  • Process and maintain accurate student applications and files
  • Collaborate with Admissions, Financial Services, Faculty, and Transcript Evaluation teams
  • Track and report student progress using multiple systems

Benefits

  • Bonus for eligible employees
  • Medical, dental, vision, telehealth and mental healthcare
  • Health savings account and flexible spending account
  • Basic and voluntary life insurance
  • Disability coverage
  • Accident, critical illness and hospital indemnity supplemental coverages
  • Legal and identity theft coverage
  • Retirement savings plan
  • Wellbeing program
  • Discounted WGU tuition
  • Flexible paid time off for rest and relaxation with no need for accrual
  • Flexible paid sick time with no need for accrual
  • 11 paid holidays
  • Up to 12 weeks of parental leave

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 41k-59k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Western Governors University

Learn more about Western Governors University and their company culture.

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Western Governors University (WGU) is a nonprofit, accredited online university formed in 1997 by a coalition of 19 U.S. governors. The founding vision was to provide accessible higher education through innovative, competency-based degree programs, allowing students to progress at their own pace. This approach is designed to eliminate traditional barriers to education, such as geographic location, scheduling conflicts, and high costs, making it ideal for busy professionals seeking to enhance their skills and advance their careers.

WGU operates on a unique model that focuses on learning outcomes rather than seat time, meaning students demonstrate their mastery of subject content through assessments rather than completing a fixed number of credits. This flexibility allows WGU to cater to diverse student needs, making higher education attainable for a broader demographic, including working adults, military personnel, and first-generation college students. The university offers a variety of undergraduate and graduate degree programs across several disciplines, including business, education, information technology, and health professions. With a mission to expand access to quality education, WGU has become a leader in online learning, producing graduates who are well-prepared to meet current workforce demands and contribute positively to their communities.

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Western Governors University

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