Veterans Enrollment Coordinator

Online applications must be received before 11:59pm on:

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

Business Title:

Employee Type:

Position Details:

The Opportunity:

Washington State University (WSU) Global Campus is seeking a Veteran’s Enrollment Coordinator who embodies teamwork, innovation, and a commitment to creating communication strategies that support the unique aspect of online learners and the teams that support them. This newly established position will play a critical role in coordinating the awarding of financial entitlements to eligible Global Campus veteran students. The position seeks to enhance the brand presence of a campus that has been dedicated to online and distance delivered education for over 30 years. The ideal candidate will have a strong background in veterans affairs, a creative mindset, and the ability to work cohesively with a diverse team.

Reporting to the WSU Global Assistant Vice Chancellor for Enrollment Management, the Veterans Coordinator ensures that students eligible for Veterans Administration (VA) educational benefits receive their entitlements in a timely and appropriate manner. This position advises and provides information to prospective and continuing veteran students regarding the utilization of VA education benefits.

The Veterans Coordinator performs duties in accordance with Department of Veterans Affairs procedures outlined in the U.S. Code and 38 Code of Federal Regulations and oversees the coordination and operation of a specialized program.

Additionally, this position assists in developing strategies to recruit and retain military-affiliated students. The role also provides guidance to WSU Global Campus Marketing and Communications and Student Affairs in creating resources, materials, events, and training that enhance the experience of military-affiliated students.

Additional Information:

This is a Remote/Telework position with the successful candidate performing the position duties from their home location.

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary:

$3,750.85 - $4,574.20 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

• Minimum bandwidth of 4.0Mbps for upload and download.

• Familiarity with Department of Veterans Affairs regulations, U.S. Code, and 38CFRrelated to educational benefits.

• Strong understanding of higher education policies and procedures.

• Ability to interpret and apply state and federal regulations (e.g., RCWs).

• Excellent organizational skills and attention to detail for compliance and audit requirements.

• Strong communication and interpersonal skills for advising and outreach.

• Ability to work collaboratively across departments and with external agencies.

Preferred Qualifications:

• Experience as a VA Certifying Official or in a similar compliance role.

• Military service background or prior work with military-affiliated students.

• Knowledge of financial aid processes and student account processes.

• Experience in recruitment, marketing, or event planning for higher education.

• Familiarity with online learning environments and virtual student supports.

Position Sponsorship Eligibility:

Not eligible for work visa sponsorship

About Department/College/Area/Campus: https://online.wsu.edu

Area/College: WSU Global Campus

Department: Enrollment Management

Location: Remote

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume

2) Cover Letter

• External candidates, upload all documents in the “Application Document” section of your application.

• Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

• Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

• Reference contact information will be requested later in the recruitment process through Workday.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type: