SVP, Infrastructure

Department:

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview

WDTech is W&D’s in-house technology team – a group of collaborative and highly skilled technology professionals, all of whom are leading experts in real estate data, data science, and technology.

WDTech Engineering builds solutions that impact not only our products but also the people and processes across our organization. A commitment to innovation and a passion for disrupting the old-fashioned real estate industry are our highest priorities.

The Impact You Will Have

The SVP, Infrastructure will play a pivotal role in driving the definition and execution of our Infrastructure strategy, enabling powerful, data-driven, product experiences. The SVP will lead our Infrastructure, Support Services, and Site Reliability Engineering teams, and will work to align team goals and priorities to ensure consistent delivery of high-quality service and system reliability. This position will directly impact the productivity and efficiency of W&D employees and customers through the support of our internal and external products, services and SaaS applications.

Primary Responsibilities

• Define and execute the infrastructure strategy for our products and end user services ensuring alignment with business goals, product vision and technical direction.
• Align our Site Reliability, Infrastructure and Operations, and Support Services teams on a unified technology strategy.
• Collaborate with leadership in Product, Engineering and Information Security to define roadmaps and technical initiatives in alignment with broader department objectives.
• Grow and lead a high-performing Technology organization, providing mentorship, coaching and professional development opportunities.
• Manage relationships with our external vendors, evaluate offerings, negotiate contracts and ensure delivery of services and solutions.
• Educate and promote solutions and standards across the Technology organization.
• Perform other duties as assigned.

Education and Experience

• 15+ years of experience supporting distributed cloud software at scale, end user and IT services, and SaaS offerings.
• 7+ years of experience building and leading distributed teams.
• Bachelor’s degree in computer science or related field. Advanced degree is a plus.
• Experience in the real-estate domain preferred.

Knowledge, Skills and Abilities

• Expertise in AWS, Azure and related cloud technologies.
• In-depth knowledge of Kubernetes, containerization and orchestration.
• Demonstrated understanding of modern observability practices, including distributed tracing, structured logging, and metrics.
• Strong understanding of information security certifications and audits (SOC 2, ISO 27001, etc.).
• Knowledgeable in disaster recovery and business continuity principles.
• Familiarity with the Software Development Lifecycle and Agile Methodologies.
• Demonstrated ability to develop and execute a comprehensive technology strategy that drives business value.
• Excellent leadership and collaboration skills, with the proven ability to positively influence and inspire technology teams and stakeholders.
• Strong agile mindset with the ability to iterate quickly and provide early feedback.
• Excellent verbal and written communication skills.
• Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes.
• Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders.

This position has an estimated base salary of $240,000 - $260,000 plus discretionary bonus. An employment offer is based on the applicant’s relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.

What We Offer 

• The opportunity to join one of Fortune Magazine’s Great Places to Work winners from 2015-2023

• Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
  - Up to 83% subsidized medical payroll deductions
  - Competitive dental and vision benefits

  - 401(k) + match

  - Pre-tax transit and commuting benefits
  - A robust health and wellness program – earn cash rewards and gain access to resources that
  promote health, engagement, and balance
  - Paid maternity and parental leave, as well as other family paid leave programs
  - Company-paid life, short and long-term disability insurance
  - Health Savings Account and Healthcare and Dependent Care Flexible Spending

• Career development opportunities

• Empowerment and encouragement to give back – volunteer hours and donation matching

*Eligibility may vary based on average number of hours worked

EEO Statement

We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information. We strive to be a safe place to ask questions, build professional relationships, and develop careers.

SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at 301.215.5500, if you have any concerns about information requested during or after the application process.

Fair Chance Hiring

Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.