Peru onlyWe are looking for an experienced Amazon Connect Provisioner to lead the implementation and coordination of our contact center infrastructure using Amazon Connect. This role requires strong technical and professional skills to define best practices, drive system architecture decisions, and ensure a successful rollout.
Requirements
- 3+ years of experience with Amazon Connect or similar CCaaS platforms
- Strong understanding of AWS ecosystem (Lambda, IAM, S3, CloudWatch)
- Proven experience leading implementations or system rollouts
- Solid knowledge of contact flow design and telephony systems (IVR, routing logic)
- Experience with API integrations and system architecture
- Strong sense of ownership and accountability
- Ability to translate business needs into technical solutions
- Excellent stakeholder management and communication skills
- Highly organized with the ability to drive initiatives independently
- Strategic thinker with hands-on execution capability
Benefits
- Fully Remote
- High Ownership Role
- Long-Term Opportunity
- Competitive Compensation
- Career Growth
- Autonomy
Honduras only
Argentina only
Guatemala only
AI, AG + 43 more