Service Support Specialist

Vertiv is a global leader in designing, building and servicing critical infrastructure that enables vital applications for data centers, communication networks, and commercial and industrial facilities. With a rich history dating back to 1965, Vertiv was formerly known as Emerson Network Power and has evolved to meet the dynamic requirements of modern technology infrastructure. Vertiv offers a comprehensive portfolio of power, cooling, and IT infrastructure solutions.

The company's commitment to providing exceptional support is evident, with a workforce of nearly 24,000 employees situated across 14 customer experience centers and 23 manufacturing facilities worldwide. Vertiv's reliable service is demonstrated by its impressive first-time fix rate of 87% during site emergency visits. Furthermore, they are recognized as trusted service providers for more than 70% of Fortune 500 Companies, showcasing their credibility in the industry. Vertiv is also heavily involved in innovation, with over 2,600 global patents issued, reflecting their dedication to advancing technology solutions that meet client needs comprehensively.