We are seeking an Expert Software Engineer (Office 365 Engineer) to support and maintain Exchange Online, Teams, Entra ID, and other Office365/Azure services. The ideal candidate will have 5+ years of experience supporting Azure and Office 365, 5+ years working with Exchange online administration/support/migrations, and Microsoft Certification for Azure, O365, or related disciplines.
Requirements
- Administration and Support of Office 365 Applications
- Resolves complex issues working with affected business users, collaborating with team members in other IT roles related to mail flow, client access, and service impacting events
- Handle Tier 3 supports tickets related to mail flow, mailbox access, Entra directory services, Teams meeting issues, and SSO/SAML Enterprise Applications.
- Management of Office 365 licensing and policies including current state and proactive improvements
- Collaborates with legal staff to support eDiscovery efforts including content searches, holds, and data exports with Security & Compliance Center
Benefits
- Quarterly Company-Wide Recharge Days
- Flexible Work Environment (Remote/Hybrid Options)
- Peer-based incentive ‘Cheer’ awards
- ‘All in to Win’ bonus Program
- Tuition Reimbursement Program
