Inside Systems Engineer

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

The Inside Systems Engineer is responsible for working closely with the Inside Sales department and to help inform, educate and influence partners, resellers and end users of our product offerings. Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers. You will be responsible for the creation of content and delivery of demonstrations to support Veeam messaging. The successful candidate will be a self-motivated, technically competent Veeam Inside Systems Engineer with an ability to partner with other groups within the sales and support organization to close sales. The role requires strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

Responsibilities:

• Conduct virtual customer meeting presentations and demonstrations
• Implement and manage POCs to technical closure
• Support lead generation activities such as events, webinars, user groups, etc.
• Collaborate with the customer/partner to establish and translate business objectives into technical requirements
• Independently consult with customer base to provide technical expertise on data protection
• Work closely with the sales department to secure new partners and customers
• Work closely with Product Management to provide customer feedback
• Providing pre-sales support to customers as they evaluate Veeam software
• Trains/mentors junior staff
• Guides others in resolving complex issues in specialized area based on existing solutions or procedures
• Acts as point-of-reference for new hires and peer colleagues

Requirements:

• Demonstrated customer-facing technical experience is preferred Industry-based experience with data protection technologies
• Industry based experience in storage, network and/or cloud-based technologies strongly desired
• Basic experience working with monitoring tools and frameworks
• Basic experience in data life-cycle management with IT audit requirements is preferred
• Basic experience with virtualization technologies
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
• Ability to adapt to changes in roles and responsibilities
• Excellent time management skills required
• Deployment of software solutions into complex environments
• Understanding of Veeam and/or similar technologies
• Excellent verbal and written communication skills; must be able to present to groups
• Industry relevant professional certifications are desirable
• English / Arabic written and spoken

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