M365 Lead Information Systems Engineer

Job Title:

Lead Information Systems Engineer

Location:

Remote

Employment Type:

Full-Time

Overview

We are seeking a highly capable Lead Information Systems Engineer to support a major Microsoft 365 initiative within the IRS. This role provides technical leadership across multiple projects, guiding a team of engineers while ensuring all solutions align with IRS policies, governance standards, and mission objectives. The ideal candidate combines high-level systems engineering skills with strong team leadership, communication, and problem-solving capabilities.

You will support enterprise-level Microsoft 365 services, including Power Platform, SharePoint Online, OneDrive, Exchange Online, Teams, AvePoint, and Microsoft Copilot, ensuring solutions are scalable, secure, compliant, and well-executed.

Key Responsibilities

Technical Leadership & Team Coordination

• Lead and guide a team of engineers, developers, and analysts supporting the IRS M365 environment.
• Assign work, set priorities, and ensure the team delivers high-quality results on schedule.
• Mentor junior and mid-level team members; promote best practices and professional development.

High-Level Systems Engineering & Solution Oversight

• Oversee the design, configuration, and implementation of M365 solutions across the enterprise.
• Review technical approaches and deliverables to ensure they meet IRS requirements, security standards, and governance practices.
• Assist with applying data connectors in an environment and establishing enterprise
  policies.
• Assist with designing and managing SharePoint on-premises farm infrastructure.
• Assist with managing application development using Power Platform components (PowerApps, Power Automate, Power BI).
• Assist with documenting and managing Security Change Requests and audit logging
  solutions.
• Provide guidance on system performance, integration considerations, scalability, and long-term maintainability.
• Assist with supporting Windows servers and SQL database clusters (2019/2022).
• Assist with designing/implementing Power Platform environments and pipelines.

Requirements Gathering & Technical Analysis

• Collaborate with IRS stakeholders to understand system needs, user requirements, and operational constraints.
• Translate business requirements into technical specifications and actionable engineering tasks.
• Analyze workflows and processes to identify inefficiencies and recommend system improvements.

Governance, Compliance & Process Enforcement

• Support adherence to established M365 governance models, ensuring all engineering activities comply with IRS and federal policies.
• Maintain engineering procedures, documentation, and standards to promote consistency and accountability.
• Participate in change control processes and ensure compliant implementation of system updates.

Quality Assurance & Deliverable Validation

• Conduct technical reviews and validation of engineering deliverables before submission.
• Lead or participate in testing activities, including integration, workflow, and performance validation.
• Identify and troubleshoot issues; coordinate resolution efforts with the engineering team.

Cross-Functional Collaboration & Communication

• Serves as the 24/7 Technical Point of Contact for government emergencies during off-core hours.
• Provide clear updates on progress, risks, and technical decisions.
• Facilitate communication that supports well-coordinated, transparent project execution.
• Central lead for technical operations, M365 engineering, and escalation (P1–P4 incidents).
• Interfaces directly with PMO and COR.
• Oversees planning, execution, and architectural decision-making across all PWS task areas.
• Responds to urgent requests via phone/email and provides technical coordination with executive stakeholders.
• Provide bi-weekly status reports that encompasses schedule, M365 deliverables for each tool, action items, risks, mitigations, escalations, accomplishments, and closures.
• Collaborate with systems support staff for integration with SharePoint Online, Teams, Exchange Online, and Azure.
• Ensure all processes, plans, schedules, and other written documents are completed timely.

Continuous Improvement & Platform Optimization

• Recommend enhancements to M365 systems, workflows, and operational processes.

• Stay current with emerging Microsoft capabilities and industry best practices.
• Identify opportunities to modernize, automate, or streamline platform operations.
• Enterprise-level M365 and Azure tenant governance, configuration baselines, monitoring, and compliance control development.
• Cross-platform M365 engineering and troubleshooting including SharePoint Online, Exchange Online, OneDrive, Intune/AutoPilot, SQL, and hybrid integrations.
• Artificial Intelligence (AI) engineering and development (Copilot agents, Azure AI)
• Creation and management of technical documentation, governance standards, ATO readiness artifacts, disaster recovery, and cloud modernization processes.

Qualifications

• Proven experience leading technical teams or engineering workstreams in an enterprise environment.

• Demonstrate experience developing data readiness plans and integrating Purview to
  protect sensitive data.
• Extensive working knowledge of SharePoint Online Administration.
• Demonstrate experience with use and design of Microsoft product enhancements:
  Defender, copilots, loop, purview, graph connector etc.
• Demonstrate knowledge of AvePoint Online Services (AOS) interfaces and security (e.g. tenant-to-tenant, Splunk Enterprise, bring your own keys, IP restrictions, SFTP).
• Demonstrate knowledge of security and cyber architect support.
• Strong background in Microsoft 365 services, including collaboration, workflow automation, and cloud-based productivity tools.
• Experience overseeing solution design, configuration, or implementation across M365 platforms.
• Familiarity with governance, compliance, change management, and systems documentation.

• Excellent communication, leadership, and stakeholder engagement skills.
• Experience supporting federal government agencies (preferred).
• Relevant certifications (e.g., Microsoft 365, Power Platform, Azure) are a plus.

Why Join Us

• Support a high-impact, mission-critical IRS modernization effort.
• Collaborate with a skilled team working across modern cloud technologies.
• Opportunities for professional growth, leadership development, and ongoing learning.
• Work in a culture that prioritizes collaboration, quality, and continuous improvement.