Travel Services Coordinator

Job Posting Closing Date: Open until Filled

Where do you belong?

Your career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.

USACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class.

Job Description

Location: Remote

ESSENTIAL JOB FUNCTIONS:

• Coordinate domestic business travel plans for USACS leadership, clinician providers, MSO & guests which may include air, hotel, ground transportation and rail. Ensure arrangements are sufficient to meet needs and budget.
• Ensure reservations are accurate and that itineraries, tickets and instructions are available to all travelers on a timely basis and include after hour contact information.
• Ensure compliance of all USACS travel policies.
• Coordinate tracking information for internal meetings such as rooming lists, travel costs, etc.
• Track, verify and process direct bill invoices & Concur expense reporting.
• Analyze services provided by travel vendors and recommend changes to management as appropriate.
• Attend staff and company meetings for ongoing updates.
• Attend training meetings for travel industry procedures which may require travel to an offsite location.
• Perform various administrative functions, other duties and complete assignments with little or no supervision.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong accuracy, organization and problem-solving skills
• Must work effectively and independently in a multi-task work environment and prioritize various activities and duties simultaneously
• Ability to maintain patience and composure in difficult situations
• Ability to effectively communicate orally and in writing with leadership, physicians, guests, and external business contacts and vendors in a courteous and professional manner.
• Strong knowledge of using personal computers (Windows) with a strong emphasis in Outlook, Word, & Excel. Must
• adapt to new software quickly,
• Follow company standards regarding procedures, utilization of tools, productivity accuracy of work and attendance

EDUCATION AND EXPERIENCE:

• HS diploma or equivalent
• 3-5 years travel agent/coordinator experience
• Experience with travel software required (Apollo and/or Smart Point preferred)
• Experience with Concur Travel & Expense tool a plus
• Excellent customer service skills required

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to sit for prolonged periods and occasionally walk, stand, bend, stoop, and lift up to 15 pounds.
• Required to have close visual acuity to perform the job.

Salary Range: $39,015.00-$72,177.75

Salary Range:

USACS offers a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees.

Benefits may vary based on role, location, and employment status, but generally include:

• Medical, dental, and vision insurance options

• Health savings accounts (HSA) and flexible spending accounts (FSA)

• 401(k) employee and employer contributions

• Paid time off, including vacation, sick leave, and company holidays

• Paid parental leave & family support benefits

• Short-term and long-term disability insurance

• Life and accidental death & dismemberment (AD&D) insurance

• Employee assistance programs & wellness resources

Additional compensation may include bonus eligibility, equity, or other incentive programs, depending on the role.

Specific benefit offerings and eligibility will be provided during the hiring process and may be subject to change in accordance with applicable laws and company policies.