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Unstructured TechnologiesUT

Solutions Architect

Unstructured.io is a company that specializes in transforming unstructured data from various formats into LLM-ready data, enabling enterprises to leverage their internal data for AI applications.

Unstructured Technologies

Employee count: 51-200

United States only

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🌍 About Us

Unstructured is defining the standard for enterprise data transformation in the age of LLMs and GenAI. In just two years, we’ve raised over $65M from world-class investors, including Menlo Ventures, Bain Capital, Databricks, Nvidia, Microsoft, and IBM.
Our open-source toolkit has been downloaded 52M+ times with adoption by 50,000+ companies, including nearly half of the Fortune 500. We’re powering production AI workflows across commercial and federal sectors—transforming PDFs, emails, images, and more into AI-ready data at scale.
We’re not just building tooling—we’re building infrastructure to unlock intelligence across industries.

đź”§ About the Role

We’re looking for a Solutions Architect to join our high-impact Field Solutions team and help customers successfully adopt Unstructured’s platform.
This role is ideal for someone who thrives at the intersection of technical depth and customer impact. You’ll partner closely with sales, product, and engineering—leading technical discovery, designing scalable solutions, and showing customers how to operationalize AI-ready data pipelines using Unstructured.
You’ll be deeply hands-on: building demos and prototypes, testing integrations, and advising on real-world deployments

🚀 What You’ll Do

Lead Technical Discovery and Solution Design

Partner with account executives during customer engagements to uncover requirements, define success criteria, and architect tailored solutions.
Design and present technical architectures that integrate Unstructured’s SDKs, APIs, and connectors into customer environments.

Architect and Validate Complex Deployments

Implement Unstructured across diverse infrastructure—cloud-native (AWS, GCP, Azure), hybrid, and on-premises.
Design scalable solutions leveraging Kubernetes, containerized workloads, and Python-based data pipelines.
Solve real-world challenges involving file parsing, ETL, vectorization, and retrieval at enterprise scale.

Demonstrate Technical Credibility in the Field

Deliver compelling demos, proof-of-concepts, and reference architectures that show value and technical rigor.
Act as a trusted advisor to customer architects and data science teams, guiding best practices and integration strategies.

Collaborate Cross-Functionally

Provide structured, actionable feedback from customer interactions to influence product roadmap decisions.
Partner with engineering and product teams to reproduce issues, validate fixes, and ensure customer success.

Create and Share Best Practices

Contribute reusable templates, demo assets, and solution guides for internal and external enablement.
Elevate the technical standard across the field org through documentation and peer collaboration.

🧬 What You Bring

7+ years in Solutions Architecture, Sales Engineering, or a customer-facing technical role
Familiarity with at least 1 Cloud Provider (AWS, Azure, or GCP), and general security and networking principles.
Deep familiarity with Python for scripting, API integration, and building PoCs
Hands-on understanding of ETL/data pipeline design, RESTful APIs, and data transformation workflows
Strong grasp of unstructured data processing: text, PDFs, images, and retrieval workflows
Ability to communicate complex technical concepts clearly to both engineering and executive stakeholders
Proven record of technical ownership in technical engagements—POCs, architecture reviews, solution validation, and deployment/implementation
Bonus: experience and knowledge of Kubernetes and containerization, and deploying applications to these environments.

💎 Why You’ll Love This Role

Highly Technical Work: You’ll design and deploy real AI/data infrastructure, not just talk about it.
Elite Customers & Impact: Work directly with leading enterprises and federal teams on GenAI deployments.
Cross-Functional Collaboration: Influence product direction and customer strategy in equal measure.
Startup Agility + Enterprise Reach: Move fast, stay hands-on, and solve problems that truly scale.
Backed by the Best: Our investors include Nvidia, Microsoft, IBM, Databricks, and more.
Join us in transforming the way the world accesses and prepares its data for AI.
If you’re a technically-minded Solutions Architect who loves solving hard problems and guiding customers through cutting-edge deployments, we’d love to talk.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Unstructured Technologies

Learn more about Unstructured Technologies and their company culture.

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Unstructured addresses a significant challenge many enterprises face: leveraging their vast amounts of unstructured data for use with large language models (LLMs) and other AI applications. Customers often struggle with data in various formats like PDFs, Word documents, PowerPoint presentations, HTML files, images, and more, which are not readily usable by machine learning models. This is where Unstructured steps in, providing solutions to automate the preprocessing of this messy, human-generated data. Our platform transforms raw data into clean, structured formats, making it compatible with LLMs for tasks such as fine-tuning, pre-training, and Retrieval Augmented Generation (RAG).

Our customers need to unlock the potential of their internal data to enhance productivity, drive innovation, and gain actionable intelligence. Unstructured offers open-source libraries and commercial API products designed to simplify and accelerate this data transformation process. We enable organizations to connect their enterprise data, regardless of file type or layout, to LLMs efficiently. This means data scientists and engineers no longer need to spend the majority of their time on the laborious task of data preprocessing, which traditionally involves building custom, brittle pipelines for each data type. By providing robust tools for data ingestion, partitioning, cleaning, and staging, Unstructured empowers businesses to build powerful AI applications based on their own specific, high-quality data, rather than relying solely on generic, pre-trained models. This allows for more accurate, relevant, and secure AI-driven insights and workflows.

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Unstructured Technologies

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