CA, MX + 1 moreProject Assistant
School of Cybersecurity and Information Technology
Non-Exempt, Contingent 1
Location: Stateside, Remote
Job Summary
Contact students who have signed up for the Google-NASH-USM Professional Certificates program.
Inquire about student progress and document responses in a designated reporting form.
Encourage and support students who may be struggling or falling behind.
Applaud and recognize students who are keeping up with the coursework.
Maintainaccurateandtimelyrecords of all student interactions and progress updates.
Provide detailed reportstomanagementregardingstudent engagement and outcomes.
Meet regularly with manager or designee to discuss student progress and any challengesidentified
Minimum Qualifications
High School Diploma
1-3 years of experience in student support, academic advising, or customer service.
Strong organizational skills with attention to detail
Ability to motivate and engage in an encouraging and professional manner.
Proficiencyin using email, spreadsheets, and online reporting tools.
Preferred Qualifications
Associate degree
Familiarity with online learning environments or cybersecurity-related training programs
All submissions should include a cover letter and resume.
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email atemployee-accommodations@umgc.edu.
Benefits Package Highlights:
- Time Off: C1s that regularly work over 12 hours per week are eligible for limited sick and safe leave at the rate of 1 hour for every 30 hours worked, up to a maximum accrual of 40 hours in a calendar year.
- Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. NOTE: CI employees are not eligible for the State of Maryland subsidized rates. CIs would be responsible for the total cost if enrolled.
- Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance.
- Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
Mexico
United States