This is a full time and permanent role as per the US Central timezone
Umbrella Fund is currently seeking a skilled and knowledgeable individual to join our team as a Walmart Expert. As a Walmart Expert, you will be responsible for providing expert guidance and support to our clients who sell on the Walmart platform. This is a key role that requires a deep understanding of the Walmart ecosystem and a proven track record in e-commerce.
As a Walmart Expert, you will analyze client accounts and provide strategic recommendations to optimize their performance on the Walmart platform. You will stay up-to-date with the latest Walmart policies, trends, and best practices, and work closely with clients to implement effective strategies to increase sales, improve product visibility, and enhance customer engagement. Additionally, you will provide ongoing support and training to clients, educating them on how to navigate the Walmart interface and utilize its features and tools to their advantage.
The successful candidate will have a strong background in e-commerce and a deep understanding of the Walmart platform. You will have proven experience in optimizing sales and driving success on Walmart. Exceptional communication and interpersonal skills are essential, as you will be working closely with clients to understand their business goals and objectives, and providing expert advice and support.
Responsibilities
- Analyze client accounts and provide strategic recommendations to optimize performance on the Walmart platform
- Stay up-to-date with Walmart policies, trends, and best practices
- Collaborate with clients to develop and implement effective strategies to increase sales, improve product visibility, and enhance customer engagement
- Provide ongoing support and training to clients, educating them on how to navigate the Walmart interface and utilize its features and tools
- Monitor and analyze key performance metrics to identify areas for improvement
- Stay current with e-commerce trends and industry best practices
- Build and maintain strong relationships with clients, providing exceptional customer service and support