United States onlyPlease Note: Internal Employees, please access theJobs Hubin Workday to apply for the position.
ABOUT US
University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning. With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin.
Employees must be available for collaboration during core hours from 10am to 3pm (PST).
ABOUT THE ROLE
The Talent Acquisition Partner serves as the primary recruiter of the full-cycle recruiting function at UMass Global. This role oversees hiring, ensuring an exceptional candidate experience. The TA Partner acts as a partner to hiring managers and internal stakeholders. The position serves as the functional subject matter expert for Workday Recruiting administration and configuration, with responsibility for optimization, maintaining data integrity, and supporting AI-enabled recruiting operations.TYPE OF SUPERVISION:
Receivedirectionfrom theAssociate Vice Chancellor, People Operations.
GeneralDirection—
POSITION DUTIES AND RESPONSIBILITIES:
ESSENTIAL FUNCTIONS:
Percentage
Talent Acquisition60%
Oversee and completely own the end-to-end recruiting function for UMass Global, including requisition intake, job posting oversight, sourcing strategy, applicant review, screening, interview coordination, offer development, and candidate experience management.
Serve as the primary recruiter, managing a requisition load average of 20-25 positions. Conduct intake meetings with hiring managers, reviewing role requirements, timelines, and candidate evaluation practices.
Review applications and screen candidates to assess qualifications, experience, and alignment with position requirements; present qualified candidates and recommendationstohiring managers.
Recommend new hire offer amounts within hiring range using established guidelines; seek approval for offers and communicate the University's compensation and benefits package to candidates.
Manage and improve candidate experience throughout the full hiring lifecycle,maintainingclear communication and a high standard of responsiveness and professionalism.
Communicate and report recruiting data to relevant stakeholders, including time-to-fill, source effectiveness, pipeline conversion, offer acceptance rate, and diversity-related metrics.
Utilize professional social media platforms, including LinkedIn, to proactively source candidates, build talent pipelines, and promote job opportunities and the UMass Global employer brand.
Partner with University Marketing to plan and coordinate recruiting-related content on institutional social media channels (e.g., Facebook, Instagram), ensuring consistent messaging andappropriate brandingfor open positions and hiring campaigns.
Manage job posting platform partnerships and oversee external employment agency relationships.
Administer pre-employment onboarding activities including background check initiation and orientation coordination with HR Operations to close out the hiring process.
Leverage AI-enabled recruiting tools and platforms to improve sourcing efficiency, screening workflows, scheduling coordination, candidate communications, and recruiting analytics, whilemonitoringoutcomes for quality, consistency, and compliance.
Partner closely with the Faculty Approvals Office to ensure recruiting workflows align with credentialing, approvals, and faculty hiring requirements.
Workday Recruiting Administration 30%
Serve as the functional administrator for Workday Recruiting andmaintaina strong working knowledge of Workday configuration to independently support routine updates, business process improvements, testing, and system optimization.
Own recruiting-related data, transactions, business processes, templates, and system workflows in Workday; analyzecurrent processes and recommend improvements to increase efficiency, compliance, and user experience.
Coordinate updates to Workday Recruitingconfiguration, templates, notifications, and related setup in alignment with operational needs.
Troubleshoot recruiting related system issues, reconcile discrepancies, and partner withtechnical partnersand stakeholders as needed to supportintegrations, and resolution of system related issues.
Represent HR recruiting operations in HR/IT functional meetings and provide business requirements, testing support, and process recommendations for system updates and enhancements.
Develop andmaintainWorkday reports, dashboards, and ad hoc analytics to provide insights into recruitment activity, faculty hiring status, onboarding progress, and operational metrics.
Review, recommend, test, and support bi-annual system upgrades and enhancements related to Workday Recruiting and associated tools.
Audit Workday transactions related to recruiting and onboarding; work with stakeholders to reconcile discrepancies, disposition candidates accurately,maintaindata integrity, and resolve outstanding Workday tasks.
Support the integration and effective use of AI-based recruiting technologies connected to or used alongside Workday, and evaluate their impact on process efficiency, quality of hire, and compliance.
Other Duties10%
Process and reconcile expenditures related to recruiting activities, vendor invoices, job postings, and external recruiting support.
Develop andmaintainjob aids, SOPs, templates, scripts, SharePointsiteand process documentation related to recruiting operations and Workday Recruiting workflows.
Utilizing ai tools(ieScribe.ai, Synthesia.ai), design, develop andmaintainhiring manager and interview team toolkits, including job aids and training, evaluation forms, and communication resources that support consistent and compliant hiring practices across the University.
Stay current on emerging recruiting practices, hiring trends, AI-supported talent acquisition tools, and relevant federal and multi-state employment regulations.
Supportadditionalprojects andinitiatives asassigned.
POSITION SPECIFICATIONS AND REQUIREMENTS:
EDUCATION, EXPERIENCE,CERTIFICATIONAND/OR LICENSES:
At least 5 years of progressive work experience in Human Resources, with significant focus on full-cycle talent acquisition and recruiting operations.
Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and relevant experience.
Higher education recruiting experiencestronglypreferred.
Demonstrated experience with ATS systems, Workday experience preferred.
Experience using AI-based recruiting tools, talent intelligence platforms, or workflow automation tools in support of recruiting operations strongly preferred.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
Strong knowledge of HR functions and talent acquisition practices, including requisition management, sourcing, screening, interview coordination,selection, onboarding, and hiring compliance.
Strong understanding of full-cycle recruiting operations and the ability to independently manage multiple requisitions, stakeholders, and priorities in a fast-paced environment.
Knowledge of higher education recruiting practices, including faculty-related hiring preferred.
Demonstrated ability toutilizeWorkday HCM, particularly Workday Recruiting, for recruiting administration, configuration, reporting, troubleshooting, and optimization.
Working knowledge of Workday configuration concepts and the ability to support or execute updates to business processes, templates, notifications, routing, and related setup.
Familiarity andproficiencywith AI-enabled recruiting tools and technologies, including the ability to apply them responsibly to improve efficiency, automate repetitive tasks, support screening and scheduling, and inform decision-making.
Knowledge of andexperience withusing social media and digital platforms (e.g., LinkedIn, Facebook, Instagram) to support employer branding and recruitment marketing in collaboration with internal stakeholders.
Ability to create clear, practical SOPs, toolkits, and training materials that enable hiring managers and interview teams to follow consistent, compliant recruiting and interviewing practices.
Strong analytical skills and ability to interpret data,identifytrends, perform audits, and provide data-driven recommendations.
Ability to use Excel functionalities toidentifyand solve problems and provide data-driven solutions, including sorting, filtering, pivot tables, formulas, and manipulation of large datasets.
Strong interpersonal, written, and verbal communication skills with the ability to collaborate effectively with hiringmanagers, externalvendors, and other stakeholders.
Ability to prioritize tasks effectively, meet deadlines, exercise sound judgment,maintainconfidentiality, and manage workload efficiently in a remote work environment.
Machines, Tools, Equipment, Electronic Devices and Software:Proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint), Workday HCM, video conference technology (Zoom, Microsoft Teams), AI-enabled recruiting platforms, applicant tracking and sourcing tools, and other recruiting-related systems.
SPECIAL REQUIREMENTS:
Position may berequiredto work flexible hours particularly given the need to supportstakeholders’ extended hours of operation and may require occasional weekend and/or evening work. Applicants for this position are subject to a background check and a criminal history review.
The hiring range for this position is $76,000-$85,000 per year. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.
BENEFITS AND PERKS
At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits:
Health: Medical, dental, and vision coverage with spending account options.
Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
Financial Security: Life, disability, accident, legal, identity protection, and student debt support.
Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution!
Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer.
Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.
Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.
Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.
CA and US only