Twilio is seeking a Sr. Program Manager, TA Operations to elevate its hiring culture by designing seamless and efficient recruiting processes and experiences on a global scale. The successful candidate will integrate cutting-edge tools, data, and processes to fortify Twilio's high-performance organization.
Requirements
- 7+ years in Talent Acquisition, TA Enablement or Operations in a global organization of 5K+ employees globally
- 7+ years of relevant experience in product management, operations management, or portfolio management
- Extensive experience in project management, with a proven ability to lead and deliver large-scale, cross-functional projects from initiation through completion
- Experience working with large-scale, sophisticated change and transformations including knowledge of change management best practices
- Previous experience in implementing TA Tools such as ATS or CRM tools (Workday and Greenhouse ATS required, Eightfold.ai or Visier is strongly preferred)
- High levels of resourcefulness, influence, organizational savviness, execution skills from strategy through implementation
- Demonstrated experience as a process designer, with the ability to create, document, and refine processes that enhance operational efficiency and effectiveness
- Strong data management skills, including data analysis, data governance, and data reporting
- Strong business acumen and systems thinking
- Strong stakeholder management and effective communication skills. The ability to quickly build trust, navigate ambiguity, and exercise good judgment
- Innovative, creative thinking, with strong influencing, and conflict-resolution skills
Benefits
- Generous time-off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
