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Twelve31TW

FT Call Center/Customer Service Rep [Work From Home]

Twelve31 is a private equity and business evolution firm that acquires and scales small businesses through operational expertise and strategic capital.

Twelve31

Employee count: 1-10

United States only

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  • Remote / Nationwide U.S. - - As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to effectively resolve customer issues; Document all customer interactions and update customer records as needed; Troubleshoot and resolve technical issues with products or services; Continuously strive to meet and exceed customer satisfaction goals through prompt and effective communication. Hiring Immediately >>

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Full Time

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United States +/- 0 hours

About Twelve31

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Twelve31 is a private equity and business services firm known as 'The Business Evolution Company.' Headquartered in Omaha, Nebraska, the firm specializes in acquiring, scaling, and transforming small businesses across diverse industries. Twelve31 operates through a multi-faceted strategy that includes Twelve31 Ventures, Twelve31 Advisors, and Twelve31 Private Credit & Asset Lending. The company's mission is to identify businesses at critical transition points—such as leadership succession or operational restructuring—and leverage its operational and financial expertise to unlock their full growth potential.

The firm functions as a venture builder and holding company, managing a portfolio that spans sectors including specialty food, technology, dental and healthcare services, and light manufacturing. Unlike traditional investment firms, Twelve31 takes an active, hands-on approach to management, working closely with leadership teams to implement modern systems, enhance efficiency, and drive sustainable expansion. Their 'managed entrepreneurship' model empowers portfolio companies with the resources, capital, and strategic direction needed to evolve into market leaders while preserving the grit and dedication of their original founders.

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Twelve31

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