Working Student - People Operations

TrustYou is a leading player in the hospitality sector, dedicated to enhancing customer engagement and satisfaction through its innovative platforms. Founded in 2008 and headquartered in Munich, Germany, TrustYou operates as a remote-first enterprise employing over 150 multicultural professionals across more than 100 countries. Their primary mission is to provide unmatched Customer Experience (CXP) and Customer Data Platforms (CDP), along with chatAI capabilities, to help hotels and hospitality businesses boost their bookings while cutting down on operational costs.

TrustYou consolidates customer feedback from various channels, allowing businesses to manage their online reputation efficiently. With over 1 million accommodations relying on their sophisticated algorithms and data integration capabilities, they facilitate actionable insights that help businesses understand and respond to client needs better. The company's commitment to data-driven decision-making means clients can expect personalized guest experiences while also maximizing their revenue potential.