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TrustYouTR

Senior Software Engineer - Data

TrustYou is a hospitality AI platform focused on enhancing customer experiences through innovative data management solutions. Founded in 2008, it operates globally with a remote-first approach.

TrustYou

Employee count: 51-200

RO and ES only

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Senior Data Engineer

Location: Germany / Spain / Romania (Remote)

The Role

As a Senior Data Engineer, you will drive the end-to-end development of our core data infrastructure through AI-native engineering. Championing our AI DevEx approach, you will orchestrate AI agents to rapidly build, scale, and refactor high-performance systems.

We are looking for a technical expert who takes hands-on ownership of distributed, real-time architectures. Leveraging your deep data engineering expertise, you will construct the robust pipelines that power our next-generation data products.

In your role, you will make an impact by….

  • Developing and driving the architecture of complex data systems that prioritize scalability, reliability, and long-term maintainability.
  • Designing and optimizing production-grade data pipelines, with a primary focus on high-throughput, real-time streaming.
  • Driving Spec-Driven Development (SDD) using OpenSpec or GitHub Spec Kit to create strict engineering contracts that ensure predictable, high-quality AI code generation.
  • Orchestrating agentic AI workflows with Claude Code and the Model Context Protocol (MCP) to rapidly build, refactor, and scale our data infrastructure.
  • Taking full accountability and ownership of system components, working in a self-sufficient manner to solve deep technical challenges.
  • Implementing rigorous testing and monitoring frameworks to ensure the integrity of mission-critical data.
  • Mentoring junior engineers and fostering a culture of technical excellence through open feedback and architectural reviews

You are a perfect fit, if you have…

  • 10+ years of professional experience, with 5+ years specifically focused on Data Engineering.
  • Deep technical expertise with Kafka (including Producers, Consumers, and Stream Processing) for building scalable, real-time architectures.
  • Strong experience with OLAP databases (expertise in Clickhouse is highly preferred).
  • Good fluency in Python and SQL for complex data manipulation, optimization, and system building.
  • Willingness to embrace highly agentic AI-assisted development, specifically using Claude Code to autonomously navigate codebases, execute multi-step engineering tasks, and accelerate development cycles while maintaining high code quality.
  • Strong hands-on experience with Docker, Kubernetes, and automated CI/CD pipelines.
  • Significant experience with open-source tools and technologies within the modern data stack.
  • Excellent communication skills and a desire to work in an environment based on transparency and feedback.
  • Fluency in English

Ideally, you also have…….

  • Previous experience or knowledge working with Redis or Elasticsearch.
  • A proactive approach to architectural decision-making and a history of leading complex technical projects from conception to production.
  • A collaborative mindset that values mentorship and the continuous improvement of engineering processes.
  • Experience optimizing distributed system performance at significant scale.

And most importantly, what's in it for you...

  • Global & Diverse Team: Work in a collaborative, multicultural environment.
  • Flexibility: Flexible working hours to help you shape your own work-life balance.
  • Remote-First: A truly remote-friendly environment.
  • Growth: Ongoing career development, training, and coaching.
  • Learning Time: Six dedicated days per year for learning and development.
  • Culture: Regular team events (in-person and virtual) and location-based social benefits.

About TrustYou

TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, we help companies grow by achieving customer excellence.

Our product suite includes:

  • Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences.

  • Customer Data Platform (CDP): AI-powered data management for more direct bookings.

  • AI Agents: Intelligent, 24/7 agents that boost productivity and optimize conversions.

TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

If you are excited about this opportunity, join us! We look forward to your application and getting to know you.

About the job

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Posted on

Job type

Full Time

Experience level

Experience

10 years minimum

Location requirements

Hiring timezones

Spain +/- 0 hours, and 1 other timezone

About TrustYou

Learn more about TrustYou and their company culture.

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TrustYou is a leading player in the hospitality sector, dedicated to enhancing customer engagement and satisfaction through its innovative platforms. Founded in 2008 and headquartered in Munich, Germany, TrustYou operates as a remote-first enterprise employing over 150 multicultural professionals across more than 100 countries. Their primary mission is to provide unmatched Customer Experience (CXP) and Customer Data Platforms (CDP), along with chatAI capabilities, to help hotels and hospitality businesses boost their bookings while cutting down on operational costs.

TrustYou consolidates customer feedback from various channels, allowing businesses to manage their online reputation efficiently. With over 1 million accommodations relying on their sophisticated algorithms and data integration capabilities, they facilitate actionable insights that help businesses understand and respond to client needs better. The company's commitment to data-driven decision-making means clients can expect personalized guest experiences while also maximizing their revenue potential.

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