United States onlyWHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
ABOUT THE ROLE
As a Sr Solutions Architect, you will be an integral part of the Implementation team and the first point of contact with the client. You will have significant interaction with the Sales, Product and Merchant Onboarding teams while reporting to the Solutions Manager. The Solution Architect team is a trusted partner to the Sales team to help close deals and scope all integrations to ensure a successful and timely launch.
WHO YOU'LL WORK WITH
On the Go-to-Market team, we work alongside payment experts to drive revenue growth and market success by establishing strong partnerships with customers and building brand awareness through effective go-to-market strategies. We are revolutionizing the industry by transforming how consumers pay and merchants receive payments. At our core, we are allies in our clients' success, constantly seeking opportunities where our products and services can deliver unparalleled value. We are looking for people with relentless drive, exceptional interpersonal skills, and a strong desire to positively impact our organization's success.
WHAT YOU’LL DO
- Provide presales product and technical support to the Go To Market team to help close new deals and upsells
- Prepare and develop technical presentations to explain Trustly’s products and their benefits to customers, developers, and operational teams
- Help validate the quality of new opportunities through review of the merchant’s technical aptitude and the development team’s engagement
- Propose, scope, and define solutions for merchant integrations in order to achieve the merchant’s goals and to optimize Trustly revenue
- Work closely with the Implementations team to kick off new merchant implementations and ensure all relevant solution designs are documented and complete
- Partner with the Sales team to understand potential business opportunities with customers and prospects, including researching and understanding prospects' strategic initiatives
- Serve as a respected subject matter expert on the Trustly platform and provide guidance and education to various Trustly teams requiring insight on merchant integrations and general product functionality
- Provide guidance to the Product team on new feature requirements and help to identify functionality gaps in the Trustly product suite
- Assist the Sales team with answering RFP technical questions
- Attend strategic in person client meetings and support the Go To Market team at industry conferences
- Drive key internal projects that help Trustly achieve strategic goals, often including interfacing with Trustly leadership
- Solicit and log client feedback and evaluate data to create new sales and marketing strategies to target customers
- Define and build performance metrics and KPIs as meeting part of the global objectives of the Implementation team
WHO YOU ARE
- 8+ years relevant experience in a leading role, such as Technical/Solution/Sales Engineer or Architect
- 2+ years of experience in Fintech, Payment or Alternative Payment industry strongly preferred
- Bachelor's degree in computer science or equivalent preferred
- Experience working with web and mobile technologies including Web Services, APIs, REST, HTML/HTTP, iOS, Android, JavaScript and leading web and mobile application frameworks
- Experience with large scale enterprise level systems, and security
Applications for this role are accepted on an ongoing basis.
SALARY RANGES IN US-BASED ROLE POSTING
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, and other perks and benefits.
WHAT WE OFFER
At Trustly, you will have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we are shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You will be challenged and empowered to grow, making a real impact every step of the way.
Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. We embrace a remote-first culture that empowers you to balance your career ambitions with personal fulfillment. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.
The total compensation packages include competitive salaries, bonus plans, and stock options. We offer innovative perks and benefits packages that include:
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.
Brazil only
