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TrustedHousesittersTR

Platform Engineer

TrustedHousesitters is a global marketplace connecting pet owners with verified sitters for a trust-based exchange, offering pet care for owners and unique travel experiences for sitters. Founded in 2010, it has grown into a large community with members in over 140 countries.

TrustedHousesitters

Employee count: 51-200

Salary: 75k-90k GBP

United Kingdom only

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TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel.
Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.
We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all.
But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.
At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles.
The right people in the right roles will shape our future. So, here’s the big question: Could that be you?

Now is an exciting time to join TrustedHousesitters—where innovation, advocacy and community-driven growth are at the heart of our success. If you're looking to make a real impact in a mission-led, fast-scaling tech business, this is the right place for you.

We are looking for an experienced and motivated Senior Platform Engineer to join our growing Platform & Enablement team. In this role, you will design, build, and maintain the cloud infrastructure and tooling that powers our Web, Backend, and Mobile applications. You will champion infrastructure-as-code principles, CI/CD best practices, and robust observability. Your goal is to help complete the migration of our infrastructure to IaC and help teams ship features easily, faster, and with confidence.

This role is crucial for ensuring our services are scalable, reliable, secure, and highly performant.

  • Infrastructure as Code: Design, deploy, and manage our AWS cloud infrastructure using Pulumi (Python) to ensure a consistent, repeatable, and version-controlled environment.

  • CI/CD Pipeline Ownership: Build and optimise our continuous integration and delivery pipelines using CircleCI to facilitate rapid and reliable deployment of our Next.js (Web), Django (Backend), and React Native/Expo (Mobile) services.

  • Observability & Monitoring: Implement and manage comprehensive monitoring, alerting, and logging solutions using Datadog and Sentry to provide deep visibility into application performance, system health, and user experience.

  • Automation & Tooling: Develop and maintain internal tooling and automation, primarily using Python, to improve engineering efficiency and streamline operational tasks.

  • Scalability & Reliability: Collaborate with product and development teams to architect scalable services, troubleshoot production issues, and ensure high availability across the platform.

  • Security & Compliance: Embed security best practices into our infrastructure and deployment processes, ensuring adherence to internal standards and industry compliance requirements.

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!
In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).
At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability.
Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.

About the job

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Job type

Full Time

Experience level

Salary

Salary: 75k-90k GBP

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About TrustedHousesitters

Learn more about TrustedHousesitters and their company culture.

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Founded in 2010 by Andy Peck, the TrustedHousesitters story began, inspired by a special little dog named Dave. Andy, along with a small team of three, launched the TrustedHousesitters community and website with the vision of connecting pet owners with trustworthy sitters who would care for their pets and homes in exchange for a unique travel experience. The concept was born out of a common two-sided problem: providing reliable pet care for owners and offering cost-effective travel opportunities for sitters. The business model is simple: customers pay an annual fee for membership, and after that, sits take place as a trust-based, money-free exchange. This allows owners to travel worry-free while sitters enjoy the companionship of pets and discover new places.

The platform quickly gained traction, and by 2014, TrustedHousesitters celebrated its first major milestone, reaching 10,000 members worldwide. This was just the beginning of its growth. By 2017, the company had garnered more 5-star Trustpilot reviews than any other house sitting app or website, a testament to its burgeoning community and the quality of its service. The Trusted Team doubled in size, and in 2018, the company received funding from Rockpool. Despite the challenges of the COVID-19 pandemic, which initially caused a shock, the company saw an opportunity. Increased pet ownership during lockdown and a growing trend towards the 'humanization' of pets – where owners seek more personal and loving care for their animals – created strong tailwinds for the business. In 2021, TrustedHousesitters secured $10 million in Series A funding, further fueling its expansion, particularly into the US market. By 2023, the community had grown to 200,000 members. That same year, Mayfair Equity Partners backed a management buyout of the company, valuing the business at over $100 million. In a move to recognize the contributions of its team, all full-time, UK-based employees were invited to become shareholders. The following year, in 2024, TrustedHousesitters launched its first-ever Impact Report and achieved B Corp Certification, underscoring its commitment to social and environmental performance. Today, TrustedHousesitters continues its mission to be the world's most-loved travel solution for pet people, with a rapidly growing community and a dedicated team.

Employee benefits

Learn about the employee benefits and perks provided at TrustedHousesitters.

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Sit Cancellation Plan

Offers protection if a sit is cancelled.

Video calls with vets

Access to video consultations with veterinarians.

Home & Contents Plan

Insurance coverage for home and contents during a sit.

Lounge Passes

Provides access to airport lounges for premium members.

View TrustedHousesitters's employee benefits
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TrustedHousesitters

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