We're Trialfacts, a company that connects patients to clinical trials. We're looking for a Client Success Manager to lead client outcomes, work proactively with clients, and drive strong outcomes, consistency, and trust.
Requirements
- Proactive Client Success Leadership
- Trusted Advisor, Not Order-Taker
- Strategic Client Mindset
- People Leadership Capability
- Impact-Based and Client-Centric Approach
- Cross-functional alignment
- Data-Driven Performance Management
- Clear, Executive-level Communication
- Quality, Reliability, and Trust
- Scalable Remote Leadership
- Proactive Issue and Risk Management
Benefits
- Competitive compensation
- Unlimited PTO
- Real flexibility
- Paid learning and growth
