TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience.
Requirements
- Handle inbound and outbound calls lasting 15–30 minutes
- Help members understand and confirm insurance application details
- Communicate clearly, calmly, and compassionately—especially with older adults
- Follow required scripts and compliance guidelines while sounding conversational
- Protect sensitive Personal Health Information (PHI) at all times
- Take ownership of each interaction to ensure members fully understand next steps
Benefits
- 100% remote work
- Weekend availability required
- High-speed internet required
