Salesforce Administrator

About TraceAir

TraceAir is the leading site intelligence platform built specifically for residential homebuilders and land developers, providing turnkey drone-powered scans and 3D site models that give teams complete visibility from land acquisition through vertical construction. Our cloud-based software transforms drone and LiDAR data into accurate, geo-referenced views and actionable analytics, enabling construction, land development, and executive teams to monitor progress, verify earthwork and utilities, and make faster, data-driven decisions from any device. Trusted by 19 of the top 20 U.S. homebuilders and hundreds of developers and contractors across the U.S. and Canada, TraceAir helps customers stay on schedule, reduce capital loss, and improve collaboration by turning job sites into a shared, single source of truth. Founded in 2015 and recognized by the National Association of Home Builders with the 2024 Best Software Solution award, TraceAir is rapidly scaling as homebuilders adopt site intelligence to drive efficiency, accountability, and project outcomes.

What we do

Today, our software guides sitework, so our clients can build on schedule and within budget. Every day across the world, leading homebuilders and land developers use TraceAir to collaborate. For them, TraceAir is guiding a "single point of truth" that shows and measures daily work progress, helps to optimize the next steps, and prevents costly errors.

Position Overview

Our Revenue Operations team is seeking a proactive, detail-oriented Salesforce Administrator to join us. In this role, you will support the customization, maintenance, and enhancement of our Salesforce platform, ensuring it aligns with business needs and contributes to our organization's success. This is an excellent opportunity to work in a collaborative environment, grow your Salesforce skills, and contribute to impactful projects.

Administration

• Manage and maintain Salesforce platform configurations, including user setup, roles, profiles, and permissions.

• Create and manage custom objects, fields, page layouts, and record types.

• Implement and maintain automation tools like workflows, process builders, and flows.

• Perform data imports, exports, and data quality management.

• Monitor system health, performance, and security.

Support

• Provide day-to-day support to users, addressing issues and training team members as needed.

• Create and update documentation for automations and processes

• Flow error management: tracking and resolving flow issues

• Collaborate with stakeholders to gather and document business requirements.

• Test and validate system changes to ensure accuracy and alignment with requirements.

• Stay up to date on Salesforce platform updates and recommend best practices.

Development - Not Required, but highly desirable

• Develop and customize Salesforce applications using Apex, Visualforce, and Lightning Web Components (LWC).

• Build integrations between Salesforce and external systems using APIs.

• Debug and troubleshoot system errors and inefficiencies.

• Assist in the development and deployment of solutions that improve user productivity and experience.

Required Skills and Experience:

• Fluent English speaker

• 2+ years of hands-on experience as a Salesforce Administrator and/or Developer.

• Salesforce Administrator certification (e.g., Salesforce Administrator or Advanced Administrator).

• Proficiency in Salesforce declarative tools (e.g., Flow, Process Builder).

• Basic to intermediate knowledge of Apex, Visualforce, and LWC.

• Familiarity with integration tools and APIs (e.g., REST/SOAP).

• Strong analytical and problem-solving skills.

• Excellent communication and collaboration skills.

Preferred Skills:

• Experience with Sales Cloud and Service Cloud.

• Exposure to or interest in Salesforce CPQ

• Familiarity with tools like HubSpot or Asana is a plus

• Additional Salesforce certifications (e.g., Platform Developer I).