Solution Engineer ( Salesforce )

Description

TITAN is designed for native Salesforce integration. Our products offer code-free, effortless Salesforce experiences and are the best digital engagement platform for any Salesforce project on the planet.

As a Senior Solution Engineer at TITAN, you will be a trusted advisor to our partners and customers in helping them effectively implement solutions using the Titan platform. You will be with them every step of the way from the idea phase right until project completion.

You will get a golden opportunity to work with big-name clients and on projects from every industry. You will also have the chance to make a real difference, ensuring users get the most out of Titan to improve their internal and external business processes.

Responsibilities

• Guide partners and customers through seamless implementations on the Titan platform.
• Collaborate from concept to completion on diverse projects.
• Make an impact by optimizing business processes for our users.

Your Impact:

• Drive excellence with your analytical skills and customer service.
• Solve problems with a proactive, best-practices approach.
• Educate customers on features and industry-specific use cases.
• Create success stories and case studies.

Requirements

• 3+ years of hands-on experience with implementing Salesforce, SaaS, CRM or ERP systems - must have.
• 2+ years in backend development (Salesforce APEX preferred) - an advantage.
• Proficient in Salesforce and data modelling techniques.
• A degree in Computer Science or Information Systems.
• Outstanding interpersonal skills and English fluency.
• Able to work within the Pacific time zone.

Why Join TITAN?

• We’re the leading digital engagement platform for Salesforce.
• Rapidly growing, we seek ambitious, skilled professionals.
• Embrace a journey with a company that values diversity and innovation.