Customer Service Support - freelance & 100% remote - 30hrs/week - Jewelry Brand

We are looking for an experienced Customer Service Manager to provide an exceptional customer experience and support leadership in trend identification of customer problems for a fast-growing global online jewelry boutique.

Requirements

• Excellent written and verbal communicator with strong interpersonal skills
• One to two years of customer service experience
• Experience with Zendesk or Gorgias, or similar CRM
• Available to work at least 30hrs/week + on chat requests

Benefits

• Personal discounts
• Flexible working hours
• Family-friendly surroundings