Technical Lead (Salesforce)

THUNDER | JOB DESCRIPTION

Technical Lead (Salesforce)

Location: Fully Remote (United States)

Thunder’s Technical Lead plays a pivotal role in managing and optimizing the technical aspects of our Salesforce implementations, with a daily routine that comprises a mix of strategic planning, hands-on development, collaboration, and leadership.

You combine technical expertise, leadership skills, and a strategic mindset to guide the successful implementation and ongoing optimization of Salesforce solutions, contributing to the efficiency and effectiveness of business operations.
A “typical day” might include a mix of the following activities:

• Lead the technical delivery of Salesforce implementations, including:
• Translating business requirements into well-architected solutions
• Leading technical design sessions with the client
• Developing custom solutions and integrations
• Managing technical scope and client expectations
• Evaluating system & architectural constraints and performance implications
• Designing and managing the execution of test plans and ensuring a quality solution is delivered
• Code Development: Write and review code, develop custom functionalities, and integrate third-party applications using languages like Apex, Visualforce, and Lightning components.
• Technical Guidance: Provide guidance and mentorship to customers and internal development teams, offering insights on best practices, coding standards, and Salesforce platform capabilities (i.e., how it can be met with either “point-and-click” configuration or code and customization).
• Issue Resolution: Identify and troubleshoot technical challenges, addressing issues related to data integration, performance, security, and more.
• Project Planning: Collaborate with project managers to define project scope, estimate efforts, and create implementation plans to ensure successful project delivery.
• Collaboration: Work closely with cross-functional teams, including Technical Architects, Business Analysts, Administrators, QA, and other Developers, to ensure seamless communication and alignment between technical and business needs.
• Pre-Sales: Leverage your strong customer-facing skills to support pre-sales processes.
• Platform Upgrades: Manage and lead platform upgrades and updates, staying current with Salesforce releases and assessing their impact on existing implementations.
• Documentation: Maintain comprehensive technical documentation, including solution designs, architectural diagrams, and coding guidelines, and make regular internal contributions to support the scalability of our rapid growth.
• Continuous Improvement: Stay informed about industry trends, emerging technologies, and Salesforce features to recommend enhancements and optimizations to existing implementations.
• Training and Support: Provide training to development teams and end-users, ensuring they are well-equipped to use and maintain Salesforce applications effectively.

REQUIREMENTS:

• 3-5+ years of Salesforce consulting experience, with the most recent 2-3+ years as a Technical Lead or Developer
• Minimum of 2-4+ years of experience managing offshore resources
• 3+ years of Hands-on Lightning, LWC, Apex, JavaScript, HTML, and CSS development experience
• 2+ years of Web Services development or experience with Salesforce APIs
• Strong understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud) with functional knowledge of other areas of the Product Suite (Agentforce, Marketing Cloud, Revenue Cloud, AWS/Amazon Connect, etc.)
• Strong knowledge and experience of Salesforce development, configuration, and administration capabilities
• Ability to refine user stories with necessary technical aspects (i.e., security, visibility, scalability, extensibility, performance) to ensure feasibility
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ERP, data warehouse, marketing, AWS, Azure, reporting, etc.)
• Strong understanding of Development Lifecycle, environment & release management, org strategy, branching strategies, best practices, and deployment methodologies
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment, either on a team or as an individual contributor
• Excellent client-facing written, presentation, and verbal communication skills
• Comfortable working within Agile, waterfall, and hybrid delivery methodologies

Active Salesforce certifications and willingness to achieve additional certifications on emerging technologies - examples of certifications:

• Platform App Builder
• Platform Developer I
• Sharing and Visibility Architect
• Data Architect
• "Nice to Have":
  • Mulesoft Integrations Architect
  • Service Cloud Consultant
  • Identity and Access Management Architect
  • Deployment Lifecycle and Deployment Architect
  • Experience Cloud Consultant

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.