United States onlyDUTIES & RESPONSIBILITIES:
- Contributes to accurate and consistent risk selection as well as fraud detection.
- Ensures high level of customer satisfaction by partnering with financial associates, team members, medical and legal consultants to determine the best possible outcome for members.
- Handles complex and sensitive written and verbal communications, often influencing behavior via these communications.
- Actively trains and mentors less experienced members of the team, using interpersonal skills to increase effectiveness of ensure working relationships, as well as team, performance.
- Conducts quality audits on underwriters.
- Involved in creating content for field presentations and attending field meetings, as needed.
- The dollar limit for this position is <=$5,000,000 if life, maximum of current issue and participation limits if DI.
- Decisions are generally case specific and can expose Thrivent Financial up to $5 Million of risk per case. These decisions can be made without others input, up to their approval limit.
- These decisions can set precedents for future underwriting decisions and can expose Thrivent Financial to legal and compliance risks. The combination of these factors adds to the long-term effects of their decision making.
- Ability to comprehend variety of medical and financial records to extract and combine relevant pieces of information to form judgment. High-level decision-making skills.
- Well-developed interpersonal skills – written and verbal communication, coaching and negotiation.
- Comfort working in a fast paced, quickly changing and sometimes ambiguous environment.
- Public speaking and facilitation skills to provide additional education to the team on a minimum quarterly basis.
- Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.
- Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
QUALIFICATIONS & SKILLS:
Required:
- High School Diploma or equivalent required, Bachelor’s Degree preferred
- Minimum of 6 years of individual holistic underwriting experience in the insurance industry
- Strong customer and team focus.
- Broad perspective understanding of Thrivent Financial and the financial services industry.
- Familiarity with reinsurance, contract law and regulations governing underwriting practices.
Preferred:
- Progression or Attainment of FLMI and/or FALU designations preferred.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status,genetic information, or any otherstatus protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
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