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The Aqua Life Swim AcademyTA

Client Care and Sales Representative

The Aqua Life Swim Academy is a Canadian swim school providing personalized private and semi-private swimming lessons for all ages. Operating across Ontario and Nova Scotia, the company emphasizes a low-ratio, supportive environment to build water confidence and safety skills.

The Aqua Life Swim Academy

Employee count: 11-50

Salary: 20k-20k USD

Canada only

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Client Care and Sales Representative responsible for handling high-volume outbound/inbound calls, emails, and online inquiries to register families for swim lessons. The role requires strong verbal and written communication skills, experience in call-center, client care, or sales roles, and ability to work in a fast-paced environment.

Requirements

  • Very strong verbal and written communication skills
  • Experience in call-center, client care, or sales roles
  • Ability to handle back-to-back calls and inquiries
  • Attention to detail and accurate data entry

Benefits

  • Clear systems, scripts, and support
  • Professional, respectful, and fast-paced team environment
  • Fully remote role with consistent hours

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 20k-20k USD

Location requirements

Hiring timezones

Canada +/- 0 hours

About The Aqua Life Swim Academy

Learn more about The Aqua Life Swim Academy and their company culture.

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We're The Aqua Life Swim Academy, and we believe that swimming is more than just a life skill—it's a journey of confidence, trust, and joy. Founded in 2013, we set out to create a different kind of swim school, one that moves away from crowded, impersonal classes and towards a supportive, low-ratio learning environment. Our mission is simple: to build a lifetime of confidence in the water, one stroke at a time. Whether you're a parent looking for a safe place for your toddler to splash, or an adult conquering a lifelong fear, we're here to guide you with patience and expertise.

Our approach is rooted in personalized attention. We offer private, semi-private, and small group lessons across our locations in Ottawa, Kingston, Toronto, Barrie, and Halifax. We know that every swimmer is unique, which is why our dedicated team of instructors focuses on your individual needs, ensuring you progress at your own pace. We're proud to be a place where 'fun' and 'safe' go hand in hand, creating an atmosphere where breakthroughs happen daily. From our humble beginnings to serving communities across Ontario and Nova Scotia, we remain committed to empowering our students and making the water a place of happiness for everyone.

Employee benefits

Learn about the employee benefits and perks provided at The Aqua Life Swim Academy.

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Flexible Hours

Competitive pay and flexible working hours for staff.

Swim Lesson Discounts

Discounts on swim lessons for family members of employees.

Team Events

Regular team-building events and a supportive work culture.

Group Insurance

Group insurance coverage provided after 3 months of probation.

View The Aqua Life Swim Academy's employee benefits
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The Aqua Life Swim Academy

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