Software Engineering Manager

*Remote — Canada*

Who We Are

Thanx is a leading loyalty and guest engagement platform that empowers regional and national restaurant brands to grow customer lifetime value. Our platform combines lifecycle marketing automations with innovative loyalty tools, focusing on access, status, and personalization instead of rote discounts. Powered by our proprietary credit card tokenization technology, Thanx captures accurate purchase data at scale, driving our CRM suite and powering high-conversion ordering experiences on both web and app. We were honored as one of Nation’s Restaurant News’ "2020 Power List" top 50 innovators in food service.

Backed by over $30M in investment from industry-leading VCs like M33 Growth, Ribbit Capital, and Sequoia Capital, Thanx has a thriving culture of trust, autonomy, and internal growth. Our values — Think Boldly, Execute Reliably, Focus on What Matters, Lead Virtually, Encourage Diverse Perspectives, and Say “Thanx” Genuinely — are key to our success, resulting in strong employee tenure and an impressive alumni network.

Your Role

As Thanx reaches new financial milestones, we’re expanding our R&D team and seeking an experienced Software Engineering Manager to join our leadership. You’ll drive high-performance culture, strengthen team relationships, and ensure delivery on high-impact roadmap initiatives.

Key Responsibilities

• Foster high performance, continuous improvement, and accountability
• Build trusted relationships through feedback and career mentorship
• Champion and drive AI adoption for developer productivity across the team. Evaluate team members' AI maturity, set expectations by seniority level, and build the coaching framework to level everyone up.
• Oversee successful execution of priorities with speed and quality balance
• Partner with R&D leadership on process improvements and efficiency
• Conduct regular 1:1s and support career development
• Lead hiring and onboarding of new talent
• Monitor and improve team morale and productivity
• Champion innovation and cross team collaboration

Core Requirements

• 6+ years as individual contributor
• 2+ years managing engineering teams
• People centric leadership approach
• Strong communication and feedback skills
• Proven remote team management experience
• Strong technical background
• Experience leading cross functional projects
• Track record of driving AI adoption for engineering productivity, not just shipping AI features. Able to distinguish between personal AI usage and team wide enablement.

Preferred Qualifications

• Proficiency with web and mobile frameworks
• BS or higher in Computer Science
• Growth stage startup experience
• Experience building AI adoption playbooks, training programs, or evaluation frameworks for engineering teams

Compensation Ranges:
Tier 1 City: $155,000 - $190,000 CAD

Tier 2 City: $135,000 - $165,000 CAD

Leveling & Location:

Thanx uses structured internal levelling and location-based compensation. Final levelling and compensation are determined through the interview process based on experience, scope, and work location, and any offer will align to the appropriate range.

Application Process:

• This position is an existing vacancy.
• We may use artificial intelligence (AI) tools to assist in screening or assessing applications; human review will always remain part of the process.

Ready to Shape the Future? Apply Now!

Thanx is proud to be an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workplace and welcome applications from all qualified individuals regardless of race, religion, gender, sexual orientation, age, disability, or veteran status. We also consider qualified applicants with criminal histories in accordance with local regulations.