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teleperformance.comTE

Solutions Architect

Teleperformance SE is a global leader in customer experience management and digital business services, transforming interactions across 80 countries since 1978.

teleperformance.com

Employee count: 5000+

Salary: 60k-80k USD

United Kingdom only

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This roles is an opportunity to become a Solutions Architect within the Public Sector Business Development team, working with a team to shape solutions for large, strategically important public sector contracts. The role involves leading design and development of client-specific solutions, identifying and quantifying transformational outcomes, and ensuring successful implementation. The position requires collaboration with subject matter experts, project finance and operations teams, and potentially engaging with senior leadership.

Requirements

  • Visioning and crafting digital business solutions.
  • Writing detailed solution content.
  • Participation in pre-tender market engagement.
  • Client presentations.
  • Cost estimation and solution pricing.
  • Collaboration with finance and WFM teams.
  • Client negotiation and executive sign-off.

Benefits

  • Competitive Salary
  • Growth and Learning Opportunities
  • Strategic Partnering

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 60k-80k USD

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About teleperformance.com

Learn more about teleperformance.com and their company culture.

View company profile

At Teleperformance, we believe in the power of emotional intelligence and human connections to drive exceptional customer experiences. Founded in 1978, the company has grown to be a global digital business services leader, operating in 80+ countries with a workforce of nearly 500,000 employees. We leverage state-of-the-art technology combined with human expertise to help businesses build meaningful connections with their customers.

Our diverse solutions encompass customer care, technical support, revenue generation, and back-office services, optimized to meet the needs of both B2B and B2C clients. We understand that in a world increasingly dominated by digital interactions, the human touch remains invaluable. That’s why we invest in tools and processes that enhance the efficiency and effectiveness of our agents, ensuring that every interaction maximizes customer satisfaction and loyalty.

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teleperformance.com

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