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Telefonica TechTT

Senior ServiceNow Consultant

We are Telefónica Tech. We’re not just a technology company.

Telefonica Tech

Employee count: 1001-5000

United Kingdom only

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We are seeking an experienced Senior ServiceNow Consultant with strong technical leadership and pre-sales capability. This role blends advanced platform development with solution consulting—supporting customer engagements, shaping technical designs, and ensuring successful delivery of high-quality ServiceNow solutions.

Requirements

  • 4–7+ years hands-on ServiceNow development experience.
  • Deep technical knowledge across multiple modules such as ITSM, ITOM, CSM, HRSD, SecOps or custom app development.
  • Strong experience with JavaScript (server & client), Script Includes, Business Rules, UI Policies, Client Scripts, Integration Hub, REST/SOAP integrations, MID Server, CMDB modelling and platform security (ACLs, roles).
  • Proven experience in presales, technical consultancy or customer facing solution design.
  • Ability to articulate complex concepts to both technical and non‐technical audiences.
  • Experience mentoring junior developers and contributing to coding standards.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.
  • Willingness to learn and adapt in a fast-paced environment.
  • Certified Implementation Specialist (ITSM/ITOM/CSM/HRSD/SecOps/etc.).
  • ServiceNow Presales and Design Certification.

Benefits

  • Mentorship and training from experienced ServiceNow professionals.
  • Opportunities for certification and career progression.
  • A collaborative and inclusive work environment.
  • Flexible working arrangements and competitive benefits.

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Telefonica Tech

Learn more about Telefonica Tech and their company culture.

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We are Telefónica Tech. We’re not just a technology company. We’re an extension of your business. We’re an innovator with purpose, committed to driving secure digital enablement and empowering organizations through every stage of their digital journey. Our team of highly skilled technology experts harnesses nearly 100 years of legacy, focusing on delivering comprehensive technology solutions across Cyber Security, Cloud, Data & AI, Business Applications, and Digital Workplace services.

As trusted partners, we help businesses tackle their most complex challenges while ensuring the best technology aligns seamlessly with their objectives. Our vendor-agnostic approach means that we prioritize the right solutions tailored to meet unique operational needs. By fostering a culture of innovation, we empower our customers to navigate their digital transformations confidently while maximizing positive outcomes for their communities and businesses.

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Telefonica Tech

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