Dental Support Representative

US Based Clients. Must be Proficient in English Written and Verbal Skills.

Only Resume Written in English will be Accepted.

We are seeking a skilled and motivated Dental Support Representative to join our team. As a Dental Support Representative, you will be responsible for providing exceptional customer service and support to dental clients and patients.

Key Responsibilities:

• Answer incoming calls and assist dental clients and patients with inquiries, appointments, and other requests
• Provide accurate and timely information regarding dental services, insurance coverage, and billing
• Schedule appointments and manage the dental office's appointment calendar
• Resolve customer complaints and ensure customer satisfaction
• Maintain and update patient records and information

Requirements:

• High school diploma or equivalent
• Prior experience in customer service or a similar role preferred
• Strong communication skills, both verbal and written
• Proficient in using dental software and appointment scheduling systems
• Excellent problem-solving and multitasking abilities
• Attention to detail and accuracy
• Ability to work well in a team environment
• Knowledge of dental terminology and procedures is a plus

Requirements

Benefits

• 100% Remote
• Training & Development
• Work From Home