Solution Engineer

Responsibilities

• Architect, design and develop tailored technical solutions that address specific client needs, leveraging the full capabilities of our platform and products.

• Translate complex business requirements into clear, detailed technical specifications and proposed architectures.

• Develop and configure customized demonstrations, proof-of-concepts (POCs), and pilots to showcase the value and functionality of our offerings.

• Coordinate with engineering to address custom integration needs and feature gaps

• Create and maintain technical documentation, solution diagrams, and configuration guides

• Collaborate with Product Management, Engineering teams to convey client feedback, influence product roadmap development, and ensure proposed solutions are feasible and scalable.

• Provide ongoing technical guidance and support to clients post-implementation, ensuring successful adoption and optimization of solutions.

• Troubleshoot technical issues and collaborate with Support/Engineering teams to resolve client problems effectively.

• Maintain strong relationships with key client technical stakeholders to identify future opportunities and ensure long-term satisfaction.

• Stay up-to-date with product capabilities, competitor offerings, and industry trends.

Requirements

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Technology, or an equivalent related technical field.

• 2-5 years of experience in a solutions engineering or a software developer role or a related field, preferably in a customer-facing technical role.

• Ability to understand and articulate complex technical concepts, system architecture, and integration patterns.

• Strong knowledge and hands of experience with scripting or programming (e.g., Python, JavaScript, Java).

• Strong understanding of system design concepts and data structures.

• Excellent verbal and written communication skills.

• Strong presentation and demonstration skills.

• Exceptional analytical and problem-solving abilities with an ability of designing creative and effective technical solutions for complex business challenges.

• Speaking proficiency in English.
  

Preferred Qualifications:

• Experience working in fast-paced startup

• Familiarity with DevOps practices, CI/CD pipelines

Benefits

• Salary: Negotiation

• Join a global team and work directly with many talents around the world.

• Working & growing with a passionate, young, and talented team.

• Premium Health Insurance TECHVIFY Care.

• 13 months’ salary per year.

• Evaluate salary annually.

• Sponsor and encourage staff to study courses by covering tuition fee, such as Udemy, Coursera.