The Sales Consultant – Virtual Sales is responsible for promoting the Company’s products and services through building relationships with new and existing customers through the use of virtual mediums, such as video conferencing, telephone, email, and other electronic means. This sales position utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning and FF&E products to hotels, motels, management groups and/or additional markets for an assigned territory.
Requirements
- Maintain and identify new sales opportunities within prospective and existing accounts
- Make virtual sales calls and presentations to develop and maintain a solid customer relationship to increase sales volume and category penetration
- Utilize consultative selling techniques, product knowledge, ROI, analytical research tools, and sales training resources to effectively target new prospects and market growth opportunities
- Maintain, build, and expand customer relationships via video conference, telephone, email, or other electronic means
- Continuously manage/monitor assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience
- Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms
- Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer
- Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc.
