Evening Sales Advisor

Join our busy team in our Contact Centre as an Evening Sales Advisor and work 25 hours per week from 17.00 – 22.00, 5/7 days including weekends. Add value to every customer contact using Brakes sales through service approach to drive profitable growth, build loyalty and customer lifetime value.

Requirements

• Add value to every customer contact using Brakes sales through service approach to drive profitable growth, build loyalty and customer lifetime value
• Take ownership of own personal development to maintain and develop knowledge of Brakes products, services and process
• Take ownership of all aspects of inbound and outbound customer contacts including order placement, query resolution and managing service issues
• Ensure good communication links with various departments and utilise and follow internal policies
• Be self-motivated to deliver high productivity, to achieve personal scorecard targets and assist in the achievement of overall departmental KPI’s
• Liaising between departments to ensure customer satisfaction

Benefits

• Competitive salary
• Recognition rewards and incentives
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance
• Pension
• Real career opportunities