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StyliticsST

Client Operations Support Assistant

Stylitics is an AI-powered visual merchandising and outfitting platform that helps retailers create personalized and inspirational shopping experiences to drive sales and brand loyalty.

Stylitics

Employee count: 51-200

Salary: 417k-417k USD

North Macedonia only

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Who We Are

Stylitics is the leading visual outfitting and styling solution for the world’s top retailers and brands. Our clients include Nike, Macy’s, Revolve, Puma, Crate Barrel, Bloomingdale’s, and dozens of others. Founded in 2011, Stylitics uses a powerful combination of algorithms, trend data, and stylist expertise to deliver millions of on-brand outfit recommendations daily across multiple channels such as e-commerce, email, advertising, stores, and social media. About 100 million shoppers use Stylitics content and technology on retail sites each month to find inspiration, discover new products and brands, and gain confidence in how to style their purchases.

About the Role

Are you a process guru? We’re looking for someone who is solution-minded, creative, detail-obsessed, and collaborative to join our Client Operations team. We like to think of our Client Operations team as our in-house project managers. You will support our operations team behind the scenes to help execute and deliver outfitting programs for our clients across their e-commerce and in-store experiences. You will communicate and work closely with the other cross-functional teams as well (like product, engineering and account management), so dependability is a must. As a bonus, the work you do has a real impact on the retail industry and will be seen by tens of millions of people daily!

This role will be on a 12 month contract with the possibility of extending to a full-time contract dependent on performance and business need.

What You Will Do

  • Deliver an exceptional level of program support and contract execution for clients
  • Oversee style attribution of items to support outfitting programs
  • Support internal taxonomy updates with your Operations Team
  • Communicate and collaborate effectively with the Styling, Image Editing, and Account Management teams to define and meet client requirements
  • Execute image editing tasks and oversee quality and delivery for clients
  • Maintain a level of excellence across process, documentation, organization, requirement-gathering, and delivery
  • Receive, prioritize, and complete client requests within a timely manner and follow through with the appropriate team members to communicate next steps

Must-Have Qualifications

  • Must be proficient in English
  • Bachelor's Degree
  • 0-2 years of experience supporting clients or within operations
  • Ability to lead projects with detailed requirements and meet tight deadlines
  • Multi-tasker who proactively seeks out opportunities to support the team
  • Highly organized and detail-oriented
  • Solution-oriented and analytics-minded
  • Someone who sees themself working day to day in an environment and culture driven by our values

Nice-to-Have Qualifications

  • Experience within fashion or retail a plus

Salary

When we find the right person, we try to put our best foot forward with an offer that excites you and is fair on our end. We consider the skills and experience you bring, what similar jobs pay and make sure there’s equal pay for equal work among those you’ll be working with. The base compensation amount for this role is targeted at a net monthly amount of 34,718 MKD.

Our Benefits Perks

  • Health insurance options
  • Generous paid time off policies
  • Working with fun, hardworking, nice people who are committed to making a difference

Our Values

Our values reflect what is important to us at Stylitics and serve as the foundation in which we do business. Each core value is best illustrated by actions and attitudes that each Stylitics team member practices. They define what working at Stylitics means and what our teams embody through their time here.

  • We care deeply about delivering high quality work
  • We work to be the best partners possible
  • We get things done
  • We believe the right team matters most
  • We think like customers and act like owners
  • We relish being pioneers

Join Us

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. Equal Employment Opportunity has been and will continue to be, a fundamental principle at Stylitics where employment is based upon personal capabilities and qualifications without discrimination because of race, religion, color, gender, national origin, age, citizenship, ancestry, marital status, sexual orientation, gender identity and expression, pregnancy and related medical conditions, veteran status, genetic information, disability or any other reason prohibited by federal, state or local law. This applies to all policies and employment practices relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 417k-417k USD

Location requirements

Hiring timezones

North Macedonia +/- 0 hours

About Stylitics

Learn more about Stylitics and their company culture.

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What began in 2011 as a vision to transform the digital shopping experience has evolved into Stylitics, a leading force in AI-powered visual merchandising and outfitting solutions. Initially launched as a B2C fashion app called ClosetSpace, the company quickly recognized a greater opportunity to serve retailers directly. This strategic pivot led to the development of a sophisticated SaaS platform designed to help top brands and retailers inspire online shoppers with personalized styling and outfit suggestions. Headquartered in New York City, Stylitics embarked on a journey to address a critical challenge for online retailers: how to replicate the inspiring, contextual, and personalized experience of in-store shopping in the digital realm.

Over the years, Stylitics has honed its technology, leveraging a powerful combination of artificial intelligence, machine learning, trend data, and stylist expertise. This innovative approach allows retailers to automatically generate thousands of on-brand, shoppable outfits and product bundles, significantly reducing the reliance on costly and time-consuming traditional photography and manual merchandising. The platform seamlessly integrates these visual experiences across various touchpoints, including e-commerce sites, mobile apps, email marketing, and in-store displays. The company's commitment to innovation and its proven ability to drive significant revenue growth for its partners—boasting billions of dollars in incremental revenue and increased average order values—has attracted major funding, including an $80 million Series C round in 2022. This financial backing is fueling further advancements in product development, particularly in AI and computer vision, as evidenced by the strategic acquisition of Wide Eyes, an advanced visual AI solutions company, in 2023. Today, Stylitics partners with hundreds of global retailers, reaching millions of shoppers each month and solidifying its position as a key player in shaping the future of inspirational commerce.

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Stylitics

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