Network Engineer (with experience in ScienceLogic monitoring tools)

CallTek, Inc. is a global leader in providing innovative, white-label technical support services for technology operators and service providers in industries like hospitality and healthcare.

Staff4Me

Employee count: 5000+

Philippines only

Staff4Me is on the lookout for a talented Network Engineer with experience in ScienceLogic monitoring tools to join our innovative team. In this role, you will be tasked with designing, implementing, and maintaining network solutions that ensure exceptional performance and reliability for our clients. Your expertise in ScienceLogic will empower you to monitor network health, troubleshoot issues proactively, and optimize our infrastructure. If you have a passion for network engineering and a enthusiasm for cutting-edge technology, we invite you to apply.

Key Responsibilities:

Design and implement robust network solutions aligned with client needs and industry standards.
Utilize ScienceLogic monitoring tools to monitor network performance, identify trends, and mitigate potential issues.
Troubleshoot and resolve network incidents, ensuring minimal disruption and maximum uptime.
Collaborate with cross-functional teams to integrate network solutions into existing infrastructures.
Maintain and configure network devices, including routers, switches, firewalls, and monitoring systems.
Document network layouts, configurations, and procedures for ongoing reference and compliance.
Provide technical support and guidance to junior network engineers when necessary.
Stay abreast of developments in network technologies and ScienceLogic tools to enhance operations.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.
At least 4 years of experience in network engineering with a focus on using ScienceLogic monitoring tools.
Strong knowledge of network protocols (TCP/IP, BGP, OSPF) and security practices.
Proficiency in configuring and troubleshooting network devices from major vendors (Cisco, Juniper, etc.).
Experience with network monitoring tools, particularly ScienceLogic and its integration into network management practices.
Excellent analytical and problem-solving abilities.
Strong communication and teamwork skills.
Relevant certifications (e.g., CCNA, CCNP) are highly desirable.
Familiarity with cloud technologies and virtualization environments is a plus.

- With API's and SQL experience

- With Python experience for automation

Benefits

Competitive salary and benefits package.
Opportunity for growth and career development.
Training and support to enhance technical and customer service skills.
Work in a dynamic and multicultural environment.

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About the job

Apply before

Nov 06, 2025

Posted on

Sep 07, 2025

Job type

Full Time

Experience level

Mid-level

Location requirements

Philippines

Hiring timezones

Philippines +/- 0 hours

Job categories

Network Engineer Network Operations Center Engineer

Skills

ScienceLogic Monitoring Tools TCP IP BGP OSPF Cisco Juniper Routers Switching Firewalls APIs SQL Python Cloud Technologies Virtualization CCNA

About Staff4Me

Learn more about Staff4Me and their company culture.

View company profile

Through groundbreaking technology and a commitment to unparalleled service, CallTek, Inc. is revolutionizing the white-label technical support industry. For over two decades, CallTek has established itself as a global leader, providing innovative solutions for technology operators and service providers across a multitude of sectors, including hospitality, healthcare, multi-family residences, and large-scale arenas. The company's forward-thinking approach is centered on creating seamless, scalable, and secure support infrastructures that empower clients to focus on their core business growth. At the heart of CallTek's innovation is its proprietary technology, such as the Odyssey CX platform, which leverages artificial intelligence and natural language processing to deliver deep customer insights and enhance service quality in real-time. This, combined with a proactive methodology for issue prevention and advanced reporting, ensures that potential problems are identified and resolved before they can impact service, guaranteeing exceptional connectivity and customer satisfaction.

CallTek's technological prowess is further demonstrated by its robust and secure infrastructure, including a proprietary 20,000-mile fiber optic 'Super-Loop' between Asia and the United States. This self-healing ring, protected by SDWAN technology, provides a private cloud network for secure data hosting and accessibility, offering clients peace of mind and business continuity in the face of any disaster. With a global team of over 10,000 skilled professionals managing more than 20,000 buildings and one million enterprise network appliances, CallTek's reach is extensive. The company's team members hold numerous industry-specific certifications and are adept at supporting a wide array of enterprise platforms. This dedication to technical excellence and innovation has positioned CallTek as the trusted partner for businesses that require reliable, secure, and intelligent support solutions to keep their operations moving forward.