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Spreetail Inc.SI

Refund Analyst

Spreetail is your full-service ecommerce acceleration partner, built to simplify and scale online sales for hard-to-ship products and more.

Spreetail Inc.

Employee count: 1001-5000

CO, IN + 1 more

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Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

Spreetail is looking for Refunds Analysts to drive refund performance and profitability across SKU, brand, and channel levels through data-driven insights, forecasting, and process improvements. This role will own refund reporting and reconciliation, develop models and dashboards, lead ad-hoc analyses, and partner with cross-functional and finance leaders to build plans that achieve profit targets. The ideal candidate thrives in a fast-paced environment, balances strategic and tactical work, maintains strong attention to detail, and brings experience in financial analysis, forecasting, and building data-driven solutions using Excel, SQL, and PowerBI.

How you will achieve success:

  • Execute and optimize processes that drive refund improvements across SKU, brand, and channel levels.
  • Maintain and enhance refund reporting, forecasting, and variance analysis to ensure accurate financial tracking and performance insights.
  • Develop models, templates, and reporting tools (Excel and other data tools) to support efficient decision-making and ad-hoc analysis.
  • Partner with cross-functional teams and finance leaders to build refund plans, improve profitability, and influence strategic outcomes.
  • Monitor operational metrics, ensure data accuracy, and identify opportunities for variance recovery and process improvements.

What experiences will help you in this role:

  • A Bachelors Degree from an accredited university or equivalent experience with2+ years of financial analysis experience.
  • Expertisein Excel, SQL and PowerBI
  • Experience creating or improving warehouse management systems and processes.
  • You are proficient in budgeting, forecasting and analyzing financials results.
  • You are proficient in building models and business cases with business partners.
This is a remote position and requires candidates to have an available work-from-home setup
Desktop/Laptop system requirements:
- 4th generation or higher, at least Intel i3 or equivalent processor;
- at least 4GB RAM;
- Windows 10 and above or MAC OSX operating system
- You are required to provide your own dual monitors
A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)
PC Headset
A high-definition (HD) external or integrated webcam with at least 720p resolution.
Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to careers@spreetail.com directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

About the job

Apply before

Posted on

Job type

Contractor

Experience level

Education

Bachelor degree

Experience

2 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

Philippines +/- 0 hours, and 2 other timezones

About Spreetail Inc.

Learn more about Spreetail Inc. and their company culture.

View company profile

Spreetail is your full-service ecommerce acceleration partner, built to simplify and scale online sales for hard-to-ship products and more.

Since 2006, our ecommerce experts have purchased products from world-class partners, listed these top brands on marketplace giants and fulfilled orders with next-day speed. Now we set our eyes on the future.

Spreetail was founded in the Midwest and continues to be a proud member of the region's innovative community. Over the past 17 years, we have grown to better serve our brand partner customers. Today, we operate in 8 states across the US, Canada, The United Kingdom, and Europe.

We’re committed to building deep, personal relationships. Part of accomplishing our goals is building a team bond to celebrate wins together. We do this while performing at an ambitious pace, allowing us to take on more responsibility, and giving us an opportunity to stretch our wings and grow.

Claim this profileSpreetail Inc. logoSI

Spreetail Inc.

Company size

1001-5000 employees

Founded in

2006

Chief executive officer

Brett Thome

View company profile

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