Sopra Steria is looking for a ServiceNow Developer to join their team in Katowice, Poland. The role involves working on a project for a leading French broadcasting company, developing and improving the ServiceNow platform.
Requirements
- Participation in implementation projects.
- Designing new solutions based on customer requirements.
- Providing comprehensive solutions during the implementation of ServiceNow products.
- Implementation of business-defined functions on the ServiceNow platform.
- Evolution of the platform and recommendations for improving the functionality of customer solutions.
- Address any new or unresolved incidents that may affect system performance.
- Identify and resolve recurring issues by investigating underlying issues
- Perform critical incident investigations and determine the root cause to prevent recurrence.
- Test patches and updates in a non-production environment before applying them to production.
- Ensure there are no issues after applying the update.
- Ensure all ServiceNow APIs are functioning properly and monitor for failures.
- Review and update catalog items to ensure they are aligned with business changes.
- Verify fulfillment tasks related to catalog items are functioning properly.
- Ensure documentation of configurations, integrations, and processes is up to date.
- Review custom scripts (such as business rules, script includes) for effectiveness and best practices.
- Optimize or refactor code that may cause performance issues.
Benefits
- Luxmed
- Medicover Sport
- Worksmile
- educational platforms
- languages learning platform
- referral bonus
- copyrights
- life insurance
- workation
