Join our Cloud Operations Unit to provide technical support and drive operational excellence for a large, EU-based client's Microsoft Azure environment.
Requirements
- 5+ years in IT, with 3+ years in an L2/L3 Support, Operations, or Reliability role focused on Microsoft Azure.
- Proven, hands-on experience with core Azure services, including VMs, Networking (VNet, DNS, ExpressRoute), Storage, Backup, and Azure Monitor/Log Analytics.
- Understanding of ITSM concepts and tools (e.g., ServiceNow, Jira Service Desk), specifically Incident, Problem, and Change Management.
- Exposure to Infrastructure as Code (Terraform) for understanding and troubleshooting automated deployments.
- Experience with identity and security troubleshooting (Entra ID, PIM, Conditional Access, Defender for Cloud).
- Ability to author clear technical documentation: incident reports, RCAs, runbooks, and support guides.
- Excellent English communication skills; comfortable collaborating with international stakeholders.
Benefits
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
