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SMDigitalSM

Human Resources Officer

SMDigital Philippines is an award-winning international digital marketing and call center agency providing remote work opportunities with a focus on family culture and professional growth.

SMDigital
Philippines only

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About the Human Resources Officer/Talent Acquisition position

We’re looking for a dynamic, people-centered Human Resources Officer with a strong focus on Talent Acquisition.

This role is more than just hiring—it's about shaping the heartbeat of the organization. This position plays a vital role in attracting, welcoming, and supporting exceptional talent while nurturing a workplace culture rooted in respect, engagement, and growth.

Core Responsibilities

1. Talent Acquisition & Onboarding

  • Coordinate job postings, screen applications, and schedule interviews with warmth and professionalism
  • Communicate with candidates in a timely, respectful, and engaging manner
  • Support hiring managers with interview logistics and evaluation materials
  • Facilitate onboarding experiences that are welcoming, informative, and culturally aligned
  • Prepare welcome kits, orientation schedules, and introductions that make new hires feel truly seen

2. Teammate Engagement & Culture Building

  • Assist in planning recognition programs, team-building activities, and cultural celebrations
  • Help track birthdays, milestones, and anniversaries—ensuring no one feels overlooked
  • Support internal communications that uplift and inform (e.g., newsletters, shout-outs, event teasers)
  • Collaborate on initiatives that promote inclusivity, wellness, and belonging

3. HR Administration & Compliance

  • Maintain accurate teammate records and databases
  • Assist with timekeeping, leave tracking, and benefits coordination
  • Ensure HR policies are communicated clearly and updated regularly
  • Support audits and compliance checks with diligence and discretion

4. Performance & Development Support

  • Help coordinate feedback cycles, evaluations, and growth conversations
  • Track training participation and support learning initiatives
  • Assist in organizing workshops, coaching sessions, or leadership development programs

5. Teammate Relations & Support

  • Be a friendly, confidential point of contact for teammate concerns or questions
  • Help mediate minor conflicts or misunderstandings with empathy and fairness
  • Support exit interviews and offboarding with grace and gratitude

Human Resources/Talent Acquisition requirements are:

Education & Experience

  • Prior experience in recruitment, HR coordination, or teammate engagement is a strong advantage
  • Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field

Skills & Competencies

  • Strong communication skills—both written and verbal—with a caring, professional tone
  • Excellent organizational and time-management abilities
  • Ability to handle sensitive information with discretion and empathy
  • Proficiency in HR systems, applicant tracking tools, and Microsoft Office
  • Creative mindset for crafting engaging messages, event invites, and recognition posts

Personal Qualities

  • Warm, approachable, and genuinely people-focused
  • Detail-oriented with a heart for service and follow-through
  • Able to balance professionalism with a personal touch
  • Passionate about building a positive workplace culture
  • Open to feedback and committed to continuous growth

Home Office Requirements:

  • A stable internet connection with at least 100 Mbps postpaid (must provide a screenshot of a speed test)
  • Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI)
  • Computer (at least 16 GB RAM and Intel i5 core processor or equivalent)
  • Noise-Cancelling Headset
  • Power Back-up
  • Dual Monitor
  • Camera

Benefits:

  • Monthly Company Bonus Program
  • Paid Vacation Leave
  • Holiday Bonus

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About SMDigital

Learn more about SMDigital and their company culture.

View company profile

We're an award-winning digital agency with over 160 talented teammates spread across North and South America, and now expanding throughout the Philippines. We specialize in delivering comprehensive digital marketing and call center solutions across industries like healthcare, finance, e-commerce, and real estate. Our team works remotely, giving us the flexibility to tap into the best talent while maintaining a collaborative culture that values growth and development.

What sets us apart is our genuine family-like environment where everyone has a voice. We've built a workplace that prioritizes work-life balance, offers performance bonuses, and provides real opportunities for career advancement. Our teammates constantly tell us they feel heard, valued, and supported - not just as employees but as part of something bigger. We're not just another digital agency; we're a community of driven professionals who believe in making a difference together.

Employee benefits

Learn about the employee benefits and perks provided at SMDigital.

View benefits

Holiday Bonus

Additional bonus during holiday season

Birthday Leave

Special leave to celebrate your birthday

Monthly Company Bonus Program

Performance-based bonuses awarded monthly

Paid Time Off

Generous paid vacation leave for employees

View SMDigital's employee benefits
Claim this profileSMDigital logoSM

SMDigital

Founded in

2003

Employees live in

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