Customer Support Specialist (Locator Support)

We are Smart Apartment Data, and since our founding in 2005, we've been dedicated to serving the apartment industry with the most accurate and comprehensive market intelligence available. Headquartered in the vibrant city of Austin, Texas, we are a team that is passionate about technology and driven by the desire to provide our clients with innovative web technologies that deliver high-quality apartment data. Our journey began with a local focus, but thanks to the overwhelming popularity of our services, we have expanded our team and our offerings to new markets across the nation. We pride ourselves on being the trusted source of market intelligence for a wide range of professionals within the multifamily industry, including owners, brokers, management companies, on-site teams, suppliers, and locators. These professionals rely on our platforms to make informed business decisions and strategic investments.

Our core mission is to empower the U.S. apartment industry with data and analytics that accelerate growth and drive smarter decisions. We offer a suite of products designed to provide actionable insights. Whether it's tracking performance, evaluating competitive strategies, or identifying new investment opportunities, our interactive dashboards and reports are built to help our clients succeed. We understand that in a competitive market, having access to reliable data on floor plans, rental amounts, amenities, and market trends is crucial. That's why our dedicated researchers work tirelessly to gather hundreds of data points daily, ensuring the depth and breadth of our multifamily data is unmatched. We are more than just a data provider; we are a partner to over 10,000 industry professionals, helping them to maximize rental revenue, track competitors, and manage key property performance metrics. As we continue to grow and expand our SaaS offerings, we remain committed to fostering a dynamic and fun work environment that values a healthy work-life balance.