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SmarshSM

Partner Success Manager

Smarsh is a leader in digital communications governance and archiving, offering solutions that help organizations manage compliance with regulations while harnessing insights from their communications data.

Smarsh

Employee count: 1001-5000

Salary: 92k-100k USD

United States only

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The Partner Success Manager (PSM) is responsible for protecting and retaining recurring revenue across the partner channel ecosystem, ensuring high partner health, successful renewals, and long-term value realization.

Requirements

  • Renewal Ownership & Revenue Protection
  • Partner Health & Risk Management
  • Partner Engagement & Value Realization
  • Cross-Functional Alignment
  • Retention & Operational Excellence
  • Partner & Customer Success Leadership
  • Cross-Functional Collaboration

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Work Arrangements

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 92k-100k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Smarsh

Learn more about Smarsh and their company culture.

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At Smarsh, we understand the challenges organizations face in navigating the complex landscape of digital communication compliance. In today’s fast-paced business environment, companies are required to manage a vast array of communication channels, each coming with its own set of regulations and risks. Our customers face the daunting task of ensuring that their electronic communications—spanning email, social media, and instant messaging—are compliant and secure. This is why we specialize in providing robust, cloud-based solutions that capture, archive, and supervise communications across more than 80 platforms.

Founded in 2001 by Stephen Marsh, we have positioned ourselves as the trusted partner for over 6,500 organizations worldwide, from small businesses to multinational banks. Our industry-leading solutions are designed to not only meet the compliance needs of our clients but also to help them harness vital business insights from their communications data. With over 1,400 dedicated employees, Smarsh is committed to innovation and excellence, continually evolving to address the shifting demands of the regulatory landscape and empower our customers to embrace digital transformation securely.

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Smarsh

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