Principal Solution Architect

We are looking for a motivated, self-starter who shares our values, challenges the status quo, and pushes the pace of innovation in order to accelerate growth. As a Principal Solution Architect, you will have a multifaceted role, encompassing advanced solution architecture and strategic guidance on Skedulo opportunities and implementation projects.

Requirements

• Engaging with internal, customer and external stakeholders to gather and analyze business requirements
• Designing solutions to address requirements and ensure the best possible long-term outcomes for customers and Skedulo
• Providing expert advice on leveraging the Skedulo Platform effectively
• Writing Statements of Work (SOWs), technical design documentation and other documentation required to ensure high-quality delivery by the Skedulo professional services team
• Providing support to the delivery team during implementation, ensuring that designs are correctly implemented and best practices are followed
• Working closely with the Sales Team to qualify opportunities, understand prospects’ business challenges and demonstrate how Skedulo can maximize their business success
• Plan and facilitate prospect and customer workshops to understand business problems and design solutions to solve them
• Have an in-depth understanding of our Platform-based Product offering to suggest customizations depending on customer needs
• Create detailed solution and technical architecture diagrams, data models and process maps to support Skedulo’s Project Delivery of solutions
• Use AI-based tools to build working prototypes to demonstrate solutions to prospects, customers, and our professional services team, helping them envision the solution and deepen their understanding
• Specialize in a vertical (such as Healthcare, Public Sector, or Field Services), serving as the knowledge owner for requirements and solutions in that space
• Drive revenue and operational efficiency by designing repeatable extensions for custom implementation projects
• Create detailed Technical and Functional Documentation, outlining the design and scope of solutions, including diagrams of the proposed solution, data model and integration requirements, for delivery to prospective customers
• Be a first-level reviewer for customer redlines on any Statement of Work Legal documentation
• Consider all aspects of reusability and maturity of extensions to highlight risks to the deal support group
• Work closely with Skedulo Product Management to champion customer-requested features while continually supporting the overall theme of making Skedulo the forefront of innovation in the deskless productivity market
• Be a leader in the solution architecture team
• Mentor other solution architects in all aspects of their role, including design, architecture and professional skills
• Have a mentality to create a select number of white papers/ thought leadership articles and blog posts outlining the Product (feature) details
• Support the Project Delivery team as they execute the build, test, train and deploy projects when they have architectural questions or the customer changes their requirements

Benefits

• Competitive Salary Package
• New Hire Stock Options
• Employee Referral Bonus Program
• 3 Paid Volunteer Days per year
• A generous budget to spend on setting up your home office or WFH station
• 100% employer paid access to Udemy (Learning & Development)
• Paid Parental Leave for both carers (12 weeks)
• Competitive Healthcare Benefits (Dental, Vision, Medical)
• Voluntary STD and Life Insurance Plans
• 401k - 4% Company Match
• 7 paid sick leave days per year
• 20 paid personal leave days per year
• 10 paid public holiday days per year